Preference Instability in Reward Models: Detection and Mitigation via Sparse Autoencoders

Preference learning in large language models relies on reward models as proxies for human judgment. However, these models frequently exhibit preference instability, producing contradictory preference assignments in response to subtle, meaning-preserving input variations. We analyze this instability at the representation level under three semantic-preserving perturbation types: paraphrasing, pattern injection, and backdoor triggers. We attribute this instability to over-reliance on predictive yet brittle features, which we term unstable features, and isolate them via Sparse Autoencoders (SAEs) in a sparse latent space where benign and perturbed inputs activate distinctly separable patterns. Building on this separability, we propose two SAE-based instability mitigation strategies: SAE Feature Steering, which identifies and suppresses anomalously activated features at inference, and SAE Residual Correction, which learns adaptive adjustments over SAE features to restore correct preferences. Our methods substantially reduce incorrect preference assignments on harmlessness and hallucination benchmarks while preserving benign performance and general utility on other tasks, without retraining the reward model. Our code and data are available in https://github.com/shunchang-liu/pisa.