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Good morning sir. Yes my name is Ravi Teja Yes And I have concern about special assistance for my Cousin. Who has mobility challenges. Can you provide information about the services Ah your airlines offers for passengers with disabilities. Yeah, that's reassuring to hear We are in the planning phase right now. We are looking to book our tickets soon. Can you guide me through the process of requesting special assistance when making the reservation. Yeah, that sounds straightforward. I will make sure to include the request during the booking process. Are there any specific documents or medical certificates required for the re~ requesting special assistance. Yeah, thank you for clarifying that I will check my with my cousin's healthcare provider to see if, any additional documentation is needed. On a related note, how does the wheelchair assistance work and is there a limit to the number of wheelchairs available on each flight. Yes, that's great to hear I appreciate that detailed assistance provided. One last questions. Are there any additional services or commendations that you offer for passengers with disabilities. That I should be aware of? Yeah, that's very helpful information I appreciate your time and assistance. Is there anything else I should know about special assistance or any upcoming changes in your services. Okay. Thank you sir | Speaker-1 | Left | 325.312 | English_India_erXYbSv7_GC_11_PranayKumar | |
Good morning. Thank you for contacting Airway Airlines. I know your name? sir Yes Mister Ravi Teja I am here to assist you with any enquiries you may have regarding special assistance for passengers with disabilities. How can I help you today? Absolutely, Mister Ravi Teja I would be happy to help. We prioritize ensuring a comfortable and accessible travel experience, for all our passengers. For passengers with mobility challenges, we offer a range of services, including wheelchair assistance, priority boarding, and assistance with navigating through the airport. Additionally, we provide pre-boarding announcements. And assistance with storing and retrieving carry on items. Have you already booked your tickets. Or are you in the planning phase. Absolutely, Mister Ravi Teja When you are making your reservation, you can indicate the need for special assistance in the special requests section of our online booking platform. Or form our reservations team over the phone. This will help us better, prepare for your cousin's needs and ensure a seamless. Travel experience. If you have already booked your tickets and did not receive assistance, you can always contact us to add those details to your reservation. In most cases, we don't require any medical certificates or, requesting special assistance. However, if your cousin requires special accommodations or if there are special circumstances, it might be beneficial to provide documentation from a healthcare professional. This can help us tailor our services to better meet your cousin's needs. If you have such documentation, you can submit it, during the booking process or present it at the airport. Yeah. wheelchair assistance is readily available, and there's no strict limit on the number of wheelchairs for flight. When you request wheelchair assistance, Ah our team ensures that a wheelchair is available for your cargo. At the check in counter, and that assistance is provided throughout the journey sir. We also offer assistance in navigating through the airport also. Boarding and disembarking from the airport. It's a priority service designed to make the travel experience as smooth as possible. Absolutely, Mister Ravi Teja In addition to wheelchair assistance, we also provide priority seating, accessible lavatories on most of our aircraft. Or our assistance with service animals. If your cousin requires any specific accommodations or has, unique needs. I recommend reaching out to our customer service team in advance. Thank you sir. If you have any more questions, feel free to reach out. Goodbye for now. | Speaker-2 | Right | 325.312 | English_India_erXYbSv7_GC_11_PranayKumar | |
This is Sangeeta. From Blue Door Delivery Company. Am I speaking with Mr. Satish? Great. I'm calling to confirm the delivery of your recent order. Schedule for today. Can you please verify your address? Yes. And the given address, and the given address Uh, twenty seventh Street- Ramnagar, Manshiral, is that correct? Wonderful Satish. I wanted to make sure. The delivery is convenient for you today. Is there a preferred time window for the delivery? Or there is any time during the day suitable. Yes, sir, And the given order- Ah, the time is between one PM To five PM So Can you change the time? Okay, sir. ah, we will go through Go through it and we'll discuss. About this with delivery boy. That sounds good, right? Got it. Will make sure to follow your instructions. Also, could you confirm your contact number sir? Okay, sir. That's great. Thank you. Yeah, it is six three double zero- Ix two eight five noine one. Is that correct? Okay, sir, it is six three double zero- Six one eight five nine two. Is that correct, sir? Okay, great. If for any reason the delivery- Team, can't reach you. Is there an alternative you contact number? We should use. Okay sir, it is eight one two one zero Five one double two eight. Is that correct, sir? Okay, sir. That's great. Thank you. Thank you for providing that now. And I would like to confirm the items in your order. You should be receiving- ahh, A water heater. And a rice cooker. Are these the correct items, sir? Wonderful. We want to ensure your satisfaction. If there are any issues with the items upon delivery. Please let us know within twenty-four hours. And we will do our best to resolve it. Do you have any questions or concerns? Okay, sir. That sounds fantastic. We appreciate your business. Is there anything else you'd like to know before the delivery? You're welcome, sir. If you have any questions af-after the delivery Feel free to contact our customer service. Thank you. For choosing us. Have a great day. Thank you sir. | Speaker-1 | Left | 321.92 | English_India_mVAM3XiW_GC9_SiriMartha_left_stereo | |
. Yes, This is Satish. How can I help you? You mean my address? Is Yes, it's correct. Yeah, Sangeeta- Right now, I was in the office. And I cannot take any deliveries right now. But I had scheduled to my time. According to me, in the purchase time is Evening, six thirty five. But you're calling right now and asking me about the delivery timings. Did you check the order clearly? No, I can't. Yeah, I had mentioned that a clearly that I will be available after six thirty, not before six thirty. Please go through it. And I want my delivery back after six thirty PM. Perfect. My contact number is- Six three double zero six one eight five nine two. And you repeat it No, it's six three- Double zero- Six one eight five nine two. Perfect. You can use my wife's number. It's- Eight one two one seven zero five one double five. It's eight one two one seven zero- Five one double five. Yes, you're correct. No, not now. Everything sounds good from your side. No. I think that covers it. Thank you for the confirmation. Thank you dear. Thank you. | Speaker-2 | Right | 321.92 | English_India_mVAM3XiW_GC9_SiriMartha_left_stereo | |
Hello. Futurebee. Hi there. I just booked a hotel for my upcoming trip. Any tips on what I should remember or ask for during check in. That's a good point. Ah how can I politely ask for a room upgrade. Yeah, I got it. Any other tips? Ah for a smooth check in experience. Oh well, I will do it. Ah what if, Ah they don't have the room upgrade available. That's a great advice. Ah anything else I should know about hotel stay. Yeah. Yeah, that's a good call. Ah how about hotel loyalty programs? Ah are they worth joining? That's awesome. Ah I will look into that. Anything else I should keep in mind. How can I join the hotel's mailing list? Yeah. Well I will do it. Thanks for the advice. Ah looking forward to my trip now. Ah no, right now I have not have any questions in case. Definitely. I will get back to you. Thank you. | Speaker-1 | Left | 305.984 | English_India_gHvP5YSc_GC_10_PoojaVN | |
Yeah, hi. Yeah. That's great. When you check in, make sure to confirm your reservation details. There you have to inquire about any available room upgrades. and ask about amenities like free break, breakfast lunch, dinner or WiFi or anything. You can simply say, is there any chance of a room upgrade available. So and also, you can tell I would be interested in enhancing my stay if possible. Yeah, certainly. Ensure you have your reservation, confirmation and ID ready. Also, don't hesitate to ask about the hotel's policies or any local recommendations they might have. Ah if they can't provide an upgrade. What you can ask if there are any special promotions or perks they could offer to enhance your stay. Hmm yeah. Remember to check the checkout time. And if you have any specific preferences or allergies, inform the staff during check in. So to ensure a comfortable stay. So that they cannot, Ah be anything, Ah mistakes mistaken. It cannot be happen. So inform them before anything. You have any issues before in the check in time. Yeah. It's definitely. Loyalty programs often come with perks. Means it's like room upgrades. You can also late checkout and even free nights. So if your, Ah your checkout is off today morning. So you. It's a free night. Means even night time. You can stay till the night. So night is a without free of cost. So it is a free night and it's worth signing up if you plan to stay at the hotel chain regularly. Ah yeah. It's also a good idea to join the hotel's mailing list. So why? Because, Ah they sometimes send exclusive offers or discounts to their subscribers. Ah during the check in or your booking the hotel or anything You ask the person concerned person. And also, while filling the form, you will be given your details, mail ID and contact number. So it will be in your mailing list. So they they will be considered your mailing. So your email ID so they will be send Ah mails to your mail. Ah so the offers or discounts, you can see it out. Yeah, your most welcome and have a fantastic trip. And also feel free to ask if you have any more questions. Yeah. Thank you. | Speaker-2 | Right | 305.984 | English_India_gHvP5YSc_GC_10_PoojaVN | |
. Good morning, ma'am. My name is Rani. Welcome to Bajaj Finance Company. I'm an agent here. Tell me, ma'am, how may I help you? Yes, of course, I would be happy to assist you with that. Can you please provide me with your account number?. Or any other identification details So that I can pull up your investment records. Yeah, ma'am. Uh, please once again repeat your account number, Ma'am. Yeah, thank you ma'am providing uh your information. Let me retrieve your investment records. So for that it will take a couple of minutes so please stay on the line, ma'am. Yeah, thank you Ma'am for holding the line. I have accessed your investment records and I see that Over the past year, your investments have performed quite well. uh, your portfolio has generated a return of twelve percent. Is that sound good, ma'am? Yes, absolutely ma'am. Here is a breakdown of your investments. ah stock A. It has gained fifteen percent over the past year. Okay. Bond B. It has generated a return of eight percent. And Mutual Fund C It has shown a growth of ten percent. Is that sound good? ah Ma'am your portfolio has outperformed the industry benchmarks ah, which have shown an average return of ten percent over the same period. This indicates that your investments have performed better than the market average. Yes, I am glad I could help. At the moment There is not anything significant that you need to be aware of. However, I would suggest Keeping an eye on you. Keeping an eye on any market updates or changes. That could potentially impact your investments. Yes, you can reach me directly by phone at ah, nine, three, four,- Six, one, seven. Nine four zero seven. Or Via email address that is Vani at The Rate email dot com. Feel free to contact me anytime and I will be happy to assist you, ma'am. Yes, ma'am. And have you noted my details? Okay, ma'am. Is there anything else you want to know about from my side? And, uh, you are welcome ma'am. It was my pleasure to assist you. Have a great day, ma'am. Bye, ma'am. And if you have any queries or if you are facing any problems with your. uh, details or any, uh, inquiry. Please, uh, contact us. Thank you, ma'am. You're with your valuable time. | Speaker-1 | Left | 311.765375 | English_India_5TtPDHld_GC_1_VaniKondra_left_stereo | |
, Good morning. Hi, Rani. I wanted to inquire about the performance of my investments. ah, can you provide me with an update? uh, sure. My, account number is. One, two, three, four, five, six, seven, eight, nine. Okay, sure. My account number is, uh, one two three four five six seven eight nine. Okay. Yeah, that sounds great. Can you provide me with a breakdown of how is investment within my portfolio has performed. Yeah, that sounds good to hear. I am also curious about the performance of my investments. Compared to industry benchmarks. How does my portfolio compare? ah That's, that's very encouraging to hear. I appreciate your assistant in providing me with this update. ah Is there anything else I should be aware of regarding my investments? Thank you for your advice. I will make sure to stay informed. If I have any further questions or inquire additional updates, how can I reach you? Okay, thank you so much for your help. uh, I appreciate your prompt and informative response. Yes. No, no thanks. Okay, bye. Okay, sure. Okay, bye. | Speaker-2 | Right | 311.765375 | English_India_5TtPDHld_GC_1_VaniKondra_left_stereo | |
Futurebee Good day, Mister Sandeep, I hope you're doing well. I'm reaching out today to discuss a business Insurance offer that could provide comprehensive coverage for your company's needs. And thank you, Mister Sandeep. Our business insurance offer is designed to provide coverage for a wide range of businesses this. Helping to protect your company's assets and financial stability. To tailor this offer to your specific needs, I'd like to learn more about your business. Can you please provide me with some information, uh such as your company's name, industry, and the type of coverage you are looking for? Yes, thank you for sharing those details, Mister Sandeep. General liability, property and equipment protection are all important aspects of business insurance. And we can certainly provide coverage in those areas. To provide you with a more accurate quotation, I'll need additional information about your company's size, annual revenue, and the number of employees. uh Thank you for providing that information. It gives me a better understanding of the size and scope of your business. Now, to determine the specific coverage and limits. Could you share any past claims history or uh any particular concerns or, Risk that your business has encountered. Yeah, I appreciate your insight into your company's claims history and potential risks. uh We can certainly address those technology related risks with a, Suitable coverage. I'd also like to discuss your budget for insurance coverage. um This will help us customize a plan that aligns with your financial expectations. Hmm. Thank you. Thank you for a sharing this information and the budget with me. Mister Sandeep, based on the information you have provided. I'm going to prepare a comprehensive business insurance proposal that aligns with your needs and budget. I'll send this proposal to your E mail address for your review. It will include, uh coverage options, limits and premium estimates. So, uh sir, till I check that, please wait for a moment, sir. Please be online. I have E mailed the proposal to your address, Mister Sandeep. Please take your time to review it, and if you have any questions or would like to make adjustments, don't hesitate to reach out to me. Once you've had a chance to review the proposal, we can proceed with any further steps you would like to take. Okay. You are very welcome, Mister Sandeep. I am here to assist you throughout the process. If you have any more questions or need further guidance, please don't hesitate to reach out. Have a great day. uh, Okay, Mister Sandeep uh any more questions? Okay, thank you and take care. Goodbye for now. | Speaker-1 | Left | 306.15475 | English_India_jJzI6Iy2_GC10pair2_Ashrafkhan_left_stereo | |
, Good day. I appreciate your call and I'm certainly interested in. Hearing about. This business insurance offer, Please go ahead. And provide me with the details. Certainly, my company is wilson electronics and we operate in the technology and tele communications sector. We are primarily interested in coverage related to general liability. Property and equipment protection. Yes, wilson electronics is a mid sized company. With annual revenue of around, Five million dollars. And we currently employee. Approximately fifty full time staff members. Or claims history is minimal. With only a few minor claims. In the past three years. However, we do operate in a technology sector. uh Which comes with the usual risks. Related to data breaches and technology failures. Yeah, allocated a budget of up to approximately. Ten thousand dollars annually. For business insurance coverage. And thank you. Thank you for sending over the proposal and I will carefully review it and be in touch if I have any, Queries or questions or need to make adjustments. Yeah, I appreciate your assistance in providing me this offer. Thank you for your help and have a great day as well. No, that's it for now. | Speaker-2 | Right | 306.15475 | English_India_jJzI6Iy2_GC10pair2_Ashrafkhan_left_stereo | |
, Yeah. Hello, Subagni. uh my myself Vijeshwar chandra. I've been thinking about getting property insurance for my home. But I'm not quite sure about the options available and how it all works. Can you provide me with the, uh, A Information. About property insurance offers? Yeah. I, ex, Okay. Wait a minute. Yeah. Yeah, I'm leaving in a. City that, Closest to the beach. And it's, uh, It's good to take the, Insurance, Is that right? Yeah. Yeah. Thank you. Thank you for the detailed explanation. uh it's good to know the different types of coverage. um, Just a minute. uh can you guide me through the process of obtaining, Property insurance from the, Initial inquiry to policy activation. Yeah. Yeah, thank you. Just a minute. um. Thank you for, The steps. uh it seems like a, Manageable process. uh are there any, Potential downsides are, Considerations I should be aware of when it comes to property insurance? Okay. Thank you for this. Providing insights. I appreciate your guidance in helping me understand property. Insurance better. Discuss, With my family and consider our, Options. um Thank you, have a great day too. | Speaker-1 | Left | 340.77875 | English_India_QAdbjX2w_REC_11Pair3_HanifPasha_left_stereo | |
. Good morning. This is Subagni from, Futurebee Secure Shield Insurance Company. I'm here to assist you today. How can I help you? Yes, Mr. Vijayshwar. Certainly, I would be delighted. To providing with an overview of your property insurance. Of a, When I'm a property insurance, also known as homeowners. Insurance. uh offers essential protection for your home and personal belongings. We provide a range of coverage options. To suit your specific needs, like dwelling coverage. uh personal property coverage, liability coverage, additional living expenses. uh scheduled personal property, Slow down. At the quick, Coverage in a flood and earthquake coverage. Depending on your location, you may need additional coverage for these specific natural disasters. Which are often not included in standard policy. uh may I know? Where you leave? Yes. Yes. Yes. It is helpful. For you? uh and our company goal is to provide you with the protection you need to safeguard your home and, Positions. Right. Okay. Yes, Mr. Vijeshwar, certainly we are here and an overview of the process to obtain property insurance. uh I would likely to discuss more, uh options here. With you. uh Like, uh, initial enquiry. uh, And needs assessment, word and application, underwriting. Policy insurance, uh premium payment. Policy activation. In policy activations, once you have made your first premium payment, Your policy becomes active and provide you with the coverage you need. Ah, Mr. Vijayshwar. Ah, it's important to work closely with your insurance agent throughout the process to ensure your policy. uh Aligns with your specific requirements. Okay. Yes, these steps are manageable. And while property insurance is essential for protecting your home and assets, there are some few considerations to keep in mind. uh, Like policy limit. uh deductible this. uh policy exclusions, regular review. Bundles for shifting. And safety measures. uh in bundles for savings. Many insurance companies offer di, Of different discounts. uh, when you bundle multiple policies such as home and auto insurance, consider bundal bundling to potentially save on premium. It's important to choose a policy that matches your unique situation. And regularly review it to make it. Still makes. Do you admin? You're very welcome, sir. And I'm glad I could assist you. It's a wise decision to discuss your insurance options with your family. And informed choice. uh if you have any more questions or needs further assistance in the future, please don't hesitate to reach out. Have a great day and goodbye, sir. | Speaker-2 | Right | 340.77875 | English_India_QAdbjX2w_REC_11Pair3_HanifPasha_left_stereo | |
Hello, FeatureBee. Hello, this is from Bank of Baroda. Am I speaking to Keerthi K N? Okay. From, from the bank, uh we are having a loan offers. Are you interested in taking loans? Okay. We have different kinds of loans like personal loans, home loans, mortgage loans, And small business loans. And out of that uh there are the offers for the loans uh based on the income uh and the, The interest rates are so low. You can uh opt to any of the loans. Which of the loans are you interested in? Okay. Personal I would like to say that the personal loans are the best and uh it requires very minimal documentation. uh just that making sure that your source of income is uh correct. And then after that, with some government issued the, ah ID proofs, we would be able to provide you a personal loan. So may I know the how much money, Is uh for your requirment. Okay. um So then for the personal loan, uh the maximum limit is like three lakhs. So we could provide the loan amount for three lakhs. And the interest rate is so low. uh It is for just like uh Two or two to uh two to three pecent. ah We can't provide you four to five, but we could provide you up to three lakhs for the personal loan. And if you want more than uh more amount for more amount like you can opt for the home loans or uh uh are there mortgage loans? So that uh you have to pay with the interest. So, are you okay with the quote? It depends upon uh the ho the home loan is depends upon your income number one and uh How much is your uh property or the home that you are having, Based on that uh the loan will be given. And based on that also the interest will be added. Yeah, first before you're accepting that we have to verify the documents making sure that uh The home, uh The property is yours and uh If, Are you a valid owner of it or is there any other complications regarding it? And after verifying that uh based on the, uh, the squares, square feet that you are having uh That your property is, based on that we could provide you money. ah that's the loan? And uh the interests are also uh minimal for the home loans. And, For that I'd like to say that uh it's it is like eight to eleven percent. And uh monthly we have to pay the interest amount. And the principal amount can be paid at any time. So you as you told that you want home loan, Or the personal loan? Okay. For the home loan we would require you the, A valid government uh ID proofs like your ID card, ah Your Aadhar card, your driving license or voter ID or passport any of these. ah You have you have to provide Xerox of all the copies and your, Original documents of your home. ah whatever it is there kindly just provide that. And we also look into the income. So what type of income do you have? Is it all um Okay. Okay, we we should verify that also and after the verification of the documents, after taking all the documents then these documents will go to the, Manage it. And if there is no any of the further complication, then we can proceed with the home. If your documents are all correct and they are ready to be approved, then they'll provide you a loan. uh within that day itself. But your since there are so many applications for the home loan, it does take time. For verification, that's all. And, Okay ma'am. If you are interested in the home loan, kindly just for more details come and visit in the bank. So that we could uh broadly elaborate all the rules and regulations. | Speaker-1 | Left | 319.68 | English_India_lhR8C1gL_lan_saraKhan_left_stereo | |
Hello, FeatureBee. Yes, ma'am. You may know the what are the offers ma'am? Ma'am personal loan ma'am. Ma'am, I need four to five lakhs ma'am. Okay ma'am. Yeah. Okay. If I apply for the home loan, what's the, like maximum amount I can get with ma'am? If the property is more than one acre, I can get a five lakhs uh loan ma'am. Okay, ma'am. I know the what's a interest rate of a home loan ma'am? Okay, ma'am. Like what are the procedure I need to follow for get a loan, ma'am? Yeah, ma'am. I can proceed with home loan Ma'am. Ma'am, have a, someone. Okay. For someone. Yeah ma'am. How much time it can get to like approve for the loan ma'am? Okay ma'am okay ma'am thank, Okay, ma'am. Thanks for the information, ma'am. Okay ma'am definite. | Speaker-2 | Right | 319.68 | English_India_lhR8C1gL_lan_saraKhan_left_stereo | |
hi John , I am Sara . I I am having trouble with my internet connection John , it's been slow and intermittent for the past few year, few days. okay shall I share my phone number? okay nine eight seven four five two three zero yeah okay John yeah ok~ okay okay John please carry on. John okay actually okay lets load okay okay okay okay when can i expect the issue to be solved resolve okay please go ahead Jhon okay one second okay John what you do now oh yes its turned on oh yes green green color light yes okay one second yes aha it shows the same error John okay okay move to the internet right? okay okay done okay can you please explain okay yas yes right side okay okay yeah Hello हाँ yeah yes in I am in settings John yeah okay okay okay yes I have done John okay but same message John its okay I will try the last step okay okay okay shall I try with my tab? okay I am one second one second the same procedure John for the tab also? ah okay okay okay okay one second yes John but receiving the same message no internet connection okay okay okay yes I will try and call you back o no John I have tried the troubleshooting steps but the issue is still there okay okay yes John I am available tomorrow between two PM to five PM ye~ yes okay okay yes John actually I have the same issues last month and i have complaint filed a complaint but the technician is not arrived actually they delayed so long I have a project to complete time and I need internet as soon as possible okay okay John okay John okay okay okay thank you for your help John thank you thank you | Speaker-1 | Left | 550.933375 | English_India_5N2BYW69_FB06_CC_TELECOM_E02_syedabuthahir | |
Futurebee thank you for calling the customer service of rail railwire broadband service my name is John how can i help you today? hi Sara how can i help you? okay few day. okay I am sorry to hear that Sara . let me check your account to see what's causing the issue can you please provide me with your account number or phone number? yeah yeah yes please okay nine eight seven four five two three zero okay please hold on the line Sara just for two minutes its loading here yeah thank you for your patience Sara and I, I see that you have subscribed to our high speed internet service let me run some tests to see if there are any connectivity issues from the area. I will just check now. just am running the test. okay? okay thanks. yes Sara it's loading Sara yeah thank you for your patience Sara . it seems that there is a service outage in your area due to some technical issues. our team is working on resolving the issue and I apologies for the inconvenience caused. yeah we expect this issue to be resolve within next few hours Sara in the meantime I can provide you with some troubleshooting steps that might help you to that might help your internet speed. okay please do the steps I will help you so firstly please ensure that your modem and router are plugged in and turned on. yeah you can, you can just check that yeah you are just check that your modem and router are plugged in and its turned on its switched on right? you can its on right its you can see the light right? which one? yes okay then you can also try restarting them to see if that improves the speed you can just do the restart once again to see. okay okay then its we can try. Try moving the router closer to the device you are losing yeah just close your i mean moving the router closer to your device and the another step you can do you can just clear the caches and cookies from your browser do you know how to I mean clear the caches and cookies yeah in your browser far right corner you can see the three dots right? yeah yes you can just click that one go to settings there there you can see Hello Sara yeah can you hear me? yeah yeah yeah in the settings you can just click the clear clear caches and cookies okay just click okay then it will that cookies and caches will be clear okay then one more step you can just try yeah yeah you can just check try this one more step also just try accessing the internet using a different device to see if issue is device specific if you have any other device you can just connect with that device and check whether ah yeah you can just do connect with yeah yeah you can connect using that device whether if it is connected or not so sometimes may be your device might be a problem so that is why you need to check that okay so so shall I issue continues then you my suggestion is you can just do once again after this call you can just do all the steps once again what I whatever i say right? the three four check you need to do slowly and check and if you have some more issue then you can call me again bye so you need to do the all these steps once again and let me know if it is working or not? okay Sara yeah yeah but yes so Sara is there any improvement ? oh I am sorry to hear that Sara . Okay, in that case, I recommend scheduling a technician to technician visit to your location to fix the issue so can you provide me with your availability for your technician visit? okay two PM to five PM great. okay I have scheduled a technician visit to you so tomorrow between two PM to five PM So is there anything I can help you with Sara ? okay okay yeah yeah yeah so tomorrow it definitely the our technician will visit at the sure time and we make sure that he will clear the fix the issue as soon as possible. You don't need to worry. It will be solved tomorrow itself. so yeah so thank you Sara . So don't hesitate to call us back if you need any further assistance. have a great day Sara Thank you have a great day | Speaker-2 | Right | 550.933375 | English_India_5N2BYW69_FB06_CC_TELECOM_E02_syedabuthahir | |
The Hi, ma'am Hi ma'am, I'm myself Kirti. Are you from Bank of Baroda ma'am? Ma'am previously I applied a debit card in your bank ma'am. But after six months, my debit card got blocked. May I know the reason for that ma'am? Ma'am, can I visit your office and show my passbook and debit card, ma'am? Like I need to unblock my card, ma'am. I know the procedure how to unblock my debit card, ma'am. I'm saying from two to three days from. Ma'am, may I know the reason why it is blocked, ma'am? Okay, ma'am. uh, like, uh, I can't able to unblock within ATM, ma'am. I can visit a ATM or. Or your bank account to unlock. And what need- what I need to get for that ma'am? Like is there any documents required? Okay, ma'am. Okay, ma'am. Like, uh, I need to get the original ones or a Xerox ones is enough? Okay. Okay, ma'am. uh, like, uh, uh, after writing the, like, letter, how much time it take to unblock my debit card, ma'am? Okay, ma'am. uh, uh, like I can get a new card, ma'am. If it is on block, it's not possible. I can get a new card, ma'am. If, uh, well, like in the letter, the reason is not approved by your manager. It is not going to unblock. Now. Maybe it's a transaction link is. That's the issue, When, when can I visit your bank, ma'am? Okay, ma'am. Tomorrow I'm going to visit your office, ma'am. Thanks for the information, ma'am. Okay | Speaker-1 | Left | 310.272 | English_India_dhUuXh5l_Keerthi_KeerthiKN_left_stereo | |
. Yes, this is the online service from, uh, Bank of Baroda. Yes, ma'am. May I know your carry? Yeah, there may be a lot of recent reasons that your debit card might be blocked. But since you are telling us your debit card has been blocked, may I know your debit card details like the. Card number, your passport details so that I could confirm that. Whether your card is blocked or not. Okay, that is also possible. uh, and as of now, what can I provide you with? uh. How many days has been, uh That your card has been blocked. Okay, this unblocking process is not directly from us. So you have to come to the bank, uh. You have to write a letter to the manager. uh, Requesting the Requesting to unblock your, uh, debit card. And after that confirmation from the manager. Alone, then we can unblock the blocked debit card. There may be some suspicious if, sir. Okay, suspicious- Notice it from the bank such that, uh, the transactions have been, uh, in a variation or maybe you have crossed the credit limit, may be the reason. That could be the reason for them blocking your credit card. Sorry, debit card. You have to write? Personally, you have to come to the bank and then write a letter to the manager for requesting to- And block the, your blocked debit card. Then you can proceed with, uh, your new. Not the new, the old one itself, the debit card. Also- With the pin number so that we could. Verify that whether, uh, that is you itself and you are the owner of the debit card. Then after the confirmation. We could unblock the debit card. Yeah, you have to bring the original debit card itself. They'll, uh, first manifest what you have written. And after looking into the reason for, uh, why it has been blocked. If the manager agrees with the reason, then immediately within one or two days your card can get unblocked . No, first the blocked ones we can unblock it then you can try using your old debit card itself. If it is not possible means, then you can apply for another debit card un- unless you can use that old debit card itself. No, no, no. I think, uh, what is reason, uh. What is the reason that you have? I think it's similar credit issue? I think. Kindly just clearly mention all the activities, like recent activities, what has happened. So if the reason is affirmative, then-. They could accept it. They'll accept it usually, only if it's some different reason they will not accept it. That's all. Yeah, the bank will be open from ten to five and with a one hour of lunch break. So you can visit the bank at any time during it. Welcome, welcome. | Speaker-2 | Right | 310.272 | English_India_dhUuXh5l_Keerthi_KeerthiKN_left_stereo | |
Hello there. Yeah i hope you are doing well. I wanted to talk to you about some exciting oppurtunity. For remodelling and renovating your property. Have you consider making any changes to your home recently. Yeah a great choice. The kitchen is often the heart of the home. Consider starting with modernizing your cabinets and counter tops. Adding a fresh coat of paint can also make a significant difference. Have you thought about a specific color ? Yeah absolutely. Soft white, light greys and muted pastels are on trend. They can create a spacious and inviting feel. So what about flooring? Mmm Have you considered any particular material or style? Yeah. Hardwood can be a wonderful choice for kitchen. Just make sure it's properly sealed to resist moisture and alternatively there are high quality laminate options. That mimic the look of hardwood. But are more water resistant. Yeah, absolutely consider updating your windows with energy efficient ones and sitting in LED lighting. So this changes not only help environment But can also save you money. on utility bills. Have you thought about solar panels? Yeah my company's offer financing or lazing options for solar panels. It's worth exploring. As they can lead to long term saving. And even potential tax benefits. Plus it's a great way. To contribute to a greener planet. Yeah fantastic idea. Mmm Consider adding comfortable seating outdoor lighting. Ah and if for those chilly evening. Incorporating natural element It's like plants and flower. And also can all enhance the overall ambiance. Yeah safety is key. Ensure the fire pit is placed on a non-flammable surface. and it's away from over hanging ventures or structure. Always have a fire extension nearby. and never leave the fire unattended. It's also a good idea to check local regulation. Regarding open Absolutely. Taking one step at a time. Prioritize project based on your needs. And don't be afraid to see professional advice when needed. Renovations can be be a rewarding journey. Enhancing both your homes value and your quality of life. Enjoy the process. Your welcome. | Speaker-1 | Left | 326.69875 | English_India_ln5gxu6r_GC_11_PoojaVN | |
Hi. Yeah. Actually i have been thinking about updating my kitchen. Is there any recommendations on way to start? Ah I was thinking about something light and airy. Any trendy color suggestion? Ah I am learning towards hardwood. But i am not sure Ah if it is particular for a kitchen. What do you think? Yeah, good to know that. Ah What about energy efficient upgrades? Is there any recommendations for making my home more eco friendly? Solar panels Oh that sounds interesting. But i am not sure about the cost involved. Are there any financing option? That sounds interesting. Shifting gears a bit. Any advice on creating a cozy outdoor space? I would love to make my backyard more inviting. I like the idea of a fire pit. Any safety tips i should keep in mind? Thanks for the tips. This is all really helpful. Any final words of wisdom for someone diving into home renovation? Thanks for | Speaker-2 | Right | 326.69875 | English_India_ln5gxu6r_GC_11_PoojaVN | |
Yeah. Hello. Ah this is, Ah Devika from Vivi's off company. Ah am I speaking with, Ah Elakiya Yeah. I am calling to follow up on your recent purchase of our product. Ah We want to ensure everything is, Ah is meeting your expectations or not? Please, let me know? Oh That's fantastic to hear, mam. Is there anything specific you would like to share? Ah or any questions. I can assist you with. Yeah, definitely, definitely. Mmm Ah Elakiya our product comes with a one year ga~ warranty. Amm covering any manufacturing defects. Is there something specific you would like to know about it. Yes, yes It's correct Alicia Amm Ah we are, Ah because we want the customers to be happy with our, Ah Amm products and our service. So because of that, only, we will give you the one year warranty to every product. Depend upon the product. We will give you the warranty If, Ah it's, Ah totally depend upon the product. Ah and Amm we value your feedback and strive to provide Ah and provide excellent services. Ah because of your feedback, we will so will get so enthusiasm to work Ah Ah Is there anything else I can assist you with, today. Okay, please. Yeah, definitely, definitely like. Yeah, please ask the questions, so that, Ah I will ask, Ah I will let you know if I will have, Ah if your question is known to me, I will answer it. If I don't know that question, I will ask to my Ah team lead and I will let you know. What is your question? Please mam let me know. Yeah, mam. Ah If you are Ah buying any mobile, it's depend upon the brand mam. If you are taking, Ah any iPhone or something, then the warranty would be more. But if you are take~ taking any random android phone, which is not so good, it is Ah the amount of amount not the, the brand is not good, then we can't give a much more warranty about mam. Because it's already poor Ah Ah brand. Ah As you can know this, Ah is China brand, right? Mam. If you if you know about. Mmm Yes, mam. If you know about this China brand, this a will, Ah while buying the mobile it will be nice mam. But, after Ah spend Amm after Ah using Ah for few days also. You can see the changes. The mobile can't work properly. And fo~ Ah for that type of mobiles, we can't give warranty because, Ah We can't have any Ah Amm warranty mam. Because we can give only warranty to that products, which is good. We can't give the warranty for the Ah unknown on Android mobiles mam. Yeah, yeah, mam. Thank you. And you are welcome always mam. If you have any more questions or need assistance in the future, don't hesitate to reach out mam. Have a wonderful day. | Speaker-1 | Left | 318.4 | English_India_om78iQMM_GC_08_RamdeniDevika | |
Yeah. Yes, this is speaking Elakiya How can I help you? Devika Yes. Devika Oh every things been great so far. Thanks, Devika Yes, Devika actually, I had a small query about the warranty. Could you clarify that? Devika Yes, Devika That's helpful. Thanks. You know, I really appreciate this follow up call. It shows your company cares about its customers . Yes, Devika you are right. Thank you so much for the patience. You have follow. Your follow up call makes me, that, more comfortable and more crystal clear about this warranty. Thank you so much. And I have some~ some more questions about regarding this Ah one year warranty May you help. May you help me? Devika Absolutely. My question is that, for suppose if I buy any smartphone or laptop or like that product. How much warranty it would be covered. Yeah, Devika Your information was so helpful to me to choose the smartphone, which is either Android or Apple. I may go with Apple because by taking Apple phone. I will. I will use it for many years. It will be very warranty. Am I correct? Devika Okay? Devika No, that's all for now. Thanks again for checking. | Speaker-2 | Right | 318.4 | English_India_om78iQMM_GC_08_RamdeniDevika | |
Yeah. Hi Raftar. I am having some trouble with my internet connection actually. So it's been really slow for past few days. and I am not it. Yeah. Yeah. Absolutely. Here is my number nine eight six one zero five one seven three seven Yeah. Yeah. Yeah. It seems, it actually it seems to be slow during the evenings particularly. And late sometimes late night. Specially when I am streaming the video playing like having games with data only then only it happens. You want me to restart my modem and router both? Okay. Just give me a moment. Can you please? Okay. Yeah. Hello? Hello? Yeah. Yeah. I have restarted both the modem and router actually. So should I wait or what should I do next? Okay. Sorry. I didn't got you. Let's check what? wait Okay. Yeah. Yeah. Yeah. I am near it both. I am near both. Okay. Let me open. Do you want me to open in any specific web browser or I can open any one? Okay. I am opening google chrome. Yeah. Yeah. I am opening that one only. Okay. Yeah. I have opened it. Google chrome. I am on the home page now. What should I do? Okay. Speed test dot net. Can you just spell the spelling please? Tell me the spelling. SPEED Okay. speed test. Okay. test dot NET Okay. Okay. I got it. Yeah. Yeah. Yeah. Yeah. I can see the go button. Should I click it? Okay Okay. I am running the speed test now. No. It's loading but okay I got the output. This a very slow It is showing very less speed. Like two hundred KBPS, three hundred KBPS. Okay. Yeah. Yeah. Absolutely. I am okay with it. And I also appreciate your help in resolving this issue. Thank you. Okay. You said that twelve PM, right? Can you please Yeah. Okay. Can you, can do a favor can you please change the appointment time of the technician to four o' clock. I won't be available at twelve o' clock on that day. Possible? Yeah. Yeah. I want time by four PM . If possible fix the meeting at four PM with the technician. Is possible? Yeah. Yeah. Please. Yeah. Yeah. Please. Okay. Yeah. Yeah. Yeah. Yeah. Yeah. Please. Please. Do it, if possible. It will be really nice Okay. Yeah. Yeah. My mail ID is M chiranjiv MCHIRANJIV one three two at the rate at the rate yahoo mail dot com Okay. No. No. That should be . Just send me the technician . Thank you for your assistance actually Raftar. I appreciate your prompt response and setting up the technician visit. Thank you very much. Okay. Thank you Raftar. And before that one more small query I have. Can you clear it please? If possible. Yeah. I want to block a couple of numbers that calling me again and again and I don't want to receive those calls. So is there any way that I can block them? No. Actually it's calling from different banking sectors. So how to block these calls? Unwanted calls. Because every time I block a particular number, someone call from any other number. So how many numbers will I block? Is there any other way so I can block totally any new numbers from calling me? Are there way that you aware of? Yeah. Yeah. Yeah. Okay. Okay. Basically I need to unsubscribe from all of the this, right? Right. Okay. Thank you. nice talking to you. Thank you. | Speaker-1 | Left | 572.736 | English_India_mZFosVU7_FB04_CC_TELECOM_E01_raftarsingh | |
Good morning. Thank you for calling our telecom customer support. My name is Raftar. How may I assist you today? Sorry. I am very sorry to hear that sir. Let me check the account details to see if there are any known issues in your area. May I have your phone number, account number please? Sir let me confirm the number again. It's nine eight six one zero five one seven three seven is that okay? Thank you for providing that information sir. I am looking into it now. While I check may I ask if you noticed any specific times when the internet is slow than usual. Like any time period. So sir let putting the query in the computer. Wait a moment. So I see based on my mutual assessment there have been some reported issues in your area during those times. However let's perform some troubleshooting steps to ensure there have any local factor affecting your connection. First you could please restart your modem and router? Yes. Yes. Can you please do it now? Yes. Yes. I am on the line. You should restart your modem and router. Yes. Yes. Yes. Please give a couple of seconds to me fully to this. I will be, yes yes, I will be check signal strength in your area. Are you upgraded your modem and router? Yes. I am just saying that do you have processed command to fully reboot it? Yes. Yes. Check the signal strength in your area. Are you currently near a modem and router? Yes. Lets try a quick signal strength test. Please open your web browser. You can open any one. But I prefer you to open chrome. Because chrome is usually supporting. Yeah. Okay. Please type speed test, speed test dot net. SP double SP double ED Yes. Yes. Yes. Please So once the page load click on the Can you see the go button there? Okay. Yes. Yes. or taking some time? Okay. So sir I apologies for the inconvenience. Sir it seems some issue with the connection. to resolve this I schedule a technician visit to thoroughly examine the signal connectivity on your side. Does that work for you? Okay. Not a problem. I have scheduled technician visit for you date on twenty-seven June at twelve a PM. They will assess the situation and work towards resolving your slow internet speed you have been experiencing. Is there any thing else that I can assist you today? Yes and kindly can you please It will be better if you share email ID with me, the professional email ID. So that I can send the to you before our support will come there. Like you need that Four PM So wait sir. Let me check Is there any slots available or any person. Yeah. Please be on line. So sir after checking out slots and all the person who are helping you in this regarding this problem I think that four PM is not possible. But yes we can arrange the timings to five PM in between five to six PM Okay. Okay. So our So our, our technician will visit you on date twenty-seventh at five PM. sir let So sorry Again I want to ask you that can you share me your email ID. Okay. Okay sir. Next. Okay sir. Okay sir. So sir if there any kind of problem happen like any kind of problem the technician or any kind of inconvenience from our side on that day, we will inform you before twenty-seven. You are welcome sir. I am glad to assist you. if you have any further questions or concerns before technician visit don't hesitate to give us a call. Thank you for choosing our telecom services and have a great day. Yes Yes sir. Please you can say. sir receiving that from our side So sir I will suggest you first you please This service is you are getting the calls from and then you can call their customer support. Or better you can tell them to unsubscribe all the notifications and all the calls regarding any banking or any service. Yes sir. Okay sir. Thank you Okay sir. Hope you are having great day with us. Okay sir. Thank you. | Speaker-2 | Right | 572.736 | English_India_mZFosVU7_FB04_CC_TELECOM_E01_raftarsingh | |
Ji John, I am Sara. HI John I, I recently placed an order for a dress. and I have not received it yet. can you please track my order? Okay. Shall I share my order number John? one second. four zero eight three six three four two seven five double two three zero seven four six yeah sure John, one second. four zero eight three six three four two seven five double two three zero seven four six okay okay okay okay okay. thank you John, I was worried that i may not receive it on time for the event i bought it for. Yes yes John. Actually I have other question. hello can you hear me John? actually I have a question John. I have ordered a dress and I received a dress but its not the right size actually. Can I return an and get my refund? okay Oh okay please tell me what to do John? okay okay, yeah, its already i have done and keep it John. yeah yeah yeah okay okay okay okay okay okay just the order number, okay okay. okay okay John okay oh okay okay okay oh we have to ship it your your salesman will not come and take it right? okay that seems simple enough John. How long it will take for the refund to process? okay okay okay John. and I have other question I have received a message from ebay that for a offer code for barbeque its just is this real from ebay or its a fake news. can you? I, I, I received from my office John actually. I I am from Cognizent. okay oh yes okay okay okay its shown under right okay John that's my question and yes please Jhon yeah Its good its good I am trying for yeah absolutely I will give five John because you are helping me a lot let's see okay oh okay okay okay okay thank you John. Thank you so much for all your answers | Speaker-1 | Left | 523.69075 | English_India_itPJUfLD_FB06_CC_ECOMMERCE_E03_syedabuthahir | |
Futurebee Thank you for calling the customer service of E-Bay e-commerce. My name is John. How can i help you today? Hi Sara How can i help you? okay okay Of course Sara. Can you please provide me with your order number or an e-mail address associated with the order? yes yes please. four zero eight three six three four two seven five double two three zero seven four six. Can you confirm once again this order number Sara? yes okay okay okay okay seven four six. okay. thank you Sara. let me check the status of your order, please wait for Sara, please wait for a moment, i will check this. thank you for your patience Sara I see that your order is currently in transit. and it is scheduled to be delivered tomorrow, so most probably you will receive tomorrow Sara. oh I understand Sara. If you have any further concerns about the delivery please don't hesitate to contact us back. Is there anything else I can help you with? okay yes Sara, please. hello Sara. हाँ yes yes Sara. okay yes please. oh I am sorry to hear that Sara. yes yes you can return the dress. you can days of receiving it and it, and get a full refund. So, let me guide you through the process. okay. So, you need to do some steps. Firstly, please pack the dress, pack in its original packaging. with all tags and labels intact. I okay. So, you completely package like a original package, right? okay the next step so you need to go to our website, navigate to the returns page for that you will find a form to fill out with a reason for return and order number so I will, I will tell once again. you need to visit our website and navigate to the returns page. and you will find a form. to fill out with the reason for the return and the order number. yeah yeah your order number right so, the next step can the shipping label provided and affix into the package okay then last step you need to drop off the packages package at the nearest shipping carrier yes no no you no Sara that you need to just shipping through the your nearest carrier. so once we received the returned package and confirm its condition so it means we will just check whether it is like a original so no damage is something whatever we given so we will then we will process your refund within five to seven business days Sara and the refund will be credited to your original mode of payment yes yes okay okay no when you got that code actually okay so which office you work from? okay. yes Sara that it was some we have tie upped with that companies and the its an offer its not you because of it it is you got reward from your company right? a company management तो yeah yeah you you can use that offer. Its an offer that you need to check the some conditions because of in within that reward that code you that's validity and other details will be mentioned there. okay? in your reward. so in that particular timing and all you can just use, you can use that ये that offer barbeque offer right? so you can just use it its you can use it yeah yeah its a original yes so is there any other doubts or related to our service or I have another question like how will you rated our call center process or our systems because of if one to five that, yeah our rating is one to five, the five is good means one means low so which is your rating for our call okay yeah yeah thank you so much so yeah thank you for your so most probably yeah you will your product will be returned and fully fully refund will be given to you so this wait patiently for the time thank you for your time Sara thank you. | Speaker-2 | Right | 523.69075 | English_India_itPJUfLD_FB06_CC_ECOMMERCE_E03_syedabuthahir | |
Thank you for calling Jio call Service. My name is Srikanth How can I assist you today mam? Sorry for the inconvenience, mam. It's a pleasure to solve the problem. And regarding the time. Thank you for letting us know about this issue. Mam, is your router on or off? Thank you mam. I'm sorry to hear that you are expensive experiencing connectivity issues. Let's work together to figure out what's going on. Can you please provide me with your PIN number or the phone number associated with this account. Thank you for letting me know. My phone number address phone number. I will take a moment to pull you your account details, mam. Will you please hold on the line? Mam well, I'm doing that. Will you let me know if the issue is happening on all your devices or just a special one? For example, laptops, phones, tablets, TV or any other devices. Can you please specify what the special Ah one is facing this problem? Only one device or one multiple devices However, TV mam. How about TV mam? TV Ah It seems mam your device is connected to laptop phones and tablets. And also it is connected to TV right mam? But the TV is working with the laptop, phone and tablets are facing some of the issues of internet okay. I got it mam. I appreciate the information now to start the trouble shooting process. Could you please check it all cables connected to your modem and router are secured. Also, try the pork cycle button. The mode and router by plugging them for about thirty seconds and the plug in then that it. Will you please make it, mam. Thank you for trying that, mam. Let's process with a more in deep check. Can you run a speed test on your device. Ah In laptop or mobile or any other devices? Can you make a speed test Can you run a speed test in it? Mam are you checking in the website like speed test dot in. Let me know the download and upload speed you are getting mam. Can you update me the download and upload speed mam. Mam you're showing low speed or high speed, mam. Thank you mam. Thank you. I see. Thank you for providing that information. It indicates the there might be an issue with the connection, the further investigation I would like to run some diagnostic tests on your end. While I do that, you you you will share the make and modem of your modem modem and router Great mam, I'm going to run some diagnostics now. This might take a few minutes. So thank you for your patience Ah Diagnostics is going on now. Based on the diagnose it looks like there might be a signal issue in your area. Our technical team is aware of it and is actually working to resolve it. I apologize for the inconvenience to keep you updated. May I have your preferred contact number or email address. Thank you mam. Thank you for letting us know that you are receiving update on the installation program and the meeting time. If you have any other queries or if anything else you can assist with you, please feel free to let me know. You're welcome. We are updating your understanding. Have a great day mam. | Speaker-1 | Left | 335.637375 | English_India_lYYloKDZ_GC_5_srikanthmadaraboina | |
Hi, Srikanth I have been having issues with my network connectivity. My internet seems slow and sometimes it just drops out My router is on Srikanth Sure. It's six three double zero six one eight five nine one Yeah. Sure. Yeah, it seems to be happening on all of my devices like laptop, phone and tablet. Yeah. TV No, TV is fine. Yes. Ah Yes, that right Srikanth Okay, I'll do it right now. All right. I have power cycle both the modem and router. But the issue persists. Sure. Let me check. It's showing much lower speeds than what I'm supposed to get. Yeah, I'm checking Speed test dot net. Yeah, sure. It's low Srikanth Yes. My modem is TPI sixteen and the router is also TPI sixteen. Sure. And it's, Marisha kolameni at gmail dot com All right thanks for you help. | Speaker-2 | Right | 335.637375 | English_India_lYYloKDZ_GC_5_srikanthmadaraboina | |
I'm sorry to hear that. How long have you been experiencing these headaches? I see Have you had any other symptoms? Alongside the headaches Okay, those are good it is you know. Have you been tal~ talking It's okay, mam. So I want to know that. Have you been taking any medications for these Mam. I'm asking that. Are you taking any medications for these headaches? Okay, mam, I understand this. I would recommend making an appointment to see a doctor, just to be sure. Headaches with dizziness and high pressure might need a closer look. If the symptoms suddenly worsen? Or if you experience sudden change in vision or speech? It's best to seek immediate medical attention. Otherwise, calling your primary care doctor for an appointment would be a good step. Yes, mam. Ah basically applying a cold press Close a cold compress to your forehead might help you with the discomfort. Also, try to Hello, mam. Am I audible now? Okay, mam, but I was saying is applying a cold compress to your forehead might help you with the discomfort? Also, you can try some other methods also. Like try to stay hydrated and get some rest. Avoiding screen time and bright lights could also lessen the intensity of the headaches. Alongside, you can try other things like some sort of home remedies, or you can have a pill. In order to get get read out the headache. Yes, mam. Basically, mam you can either, Mam, either you can use a painkiller, or you can use some sort of Ah home remedies, like using cloves and black peppers. It's okay, mam. I understand. Okay, mam. I am seeing that you can try using a painkiller. Or you can use Basically, you can go for paracetamol. Yes, mam. Alongside, you can try using some cloves or the black peppers, as it will help you in getting rid of the headache. Okay. Mam, is there anything you want to inquire about? Okay, mam take care. Have a nice day. Yes, mam. Okay. Sure. There's no issue. You can contact us anytime. We would be happy to help you. Okay. | Speaker-1 | Left | 301.03475 | English_India_9XBnIgGO_GC_10_RishuGarg | |
Hi dear, I have been having some weird headache lately and I am not sure what to do about them. Please let me know. For about a week now. They come and go, but when they But when they are here, they are pretty intense Sometimes I feel a bit dizzy and there's this pressure behind my eyes With a please keep quiet Yes. Sorry. Sorry for the disturbance please keep quiet. We are Ah You are not audible! No. I have just been trying to rest and take it easy. Oh Okay. Ah Should I go straight to the emergency room? Okay. Got it. And, Ah I will do that. Ah Is there anything I can do in the meantime to ease the headache. Ah You are not audible Yes, yes, now you are audible. Yeah, it's clear Ah one more thing Is there Ah anything that I can do? before going to the doctor or Ah any medition Ah medi~ medicine? Ah Please advise me the medicine name that Ah I can take before going to the doctor. Get easier from this headache. Ah Sorry, mam sorry for the disturbance. Ah Please wait for a second. His memory is good. Which painkiller mam? Okay. Okay, okay. Thank you. No, no no not. If I need your help, then Oh yeah thank you. Ah If I need Ah your help I will call you. Okay. Thank you. Thank you for your help. Have a good day. | Speaker-2 | Right | 301.03475 | English_India_9XBnIgGO_GC_10_RishuGarg | |
Hi, sir Sarweswari this side. Thanks for calling to Jio customer service. How may I help you? Sure sir. Sure sir. I would be very much grateful to help you out. Ah Like, please would you tell me your mobile number so that I can check what is the package which is currently going on with your phone and what are the packages which you can avail while the data roaming. Ah for the number you want to know the data roaming packages and services. Okay. Thank you so much for sharing your numbers sir. As I can see currently you are using seven ninety-five Ah one package which is for Ah two GB per day package. Am I right? Okay. Okay Ah sir, Ah as we know that nowadays like it's an advanced technology so with Jio there is also one facility with the existing if you are being in the national roaming like if you're being in within India, then you can have this Ah ongoing package which with your phone. You can just go to your setting and just plug into the data roaming system is on or not. If it's on then automatically it will work accordingly with this package only. But if you want to do some add on packages to it, then you can go for like vouchers and top-ups of data roaming. In the app also, you will find some data roaming packages, which will cost you around Ah one ninety for thirty GB for thirty days. And how how long is your trip, sir? if you don't mind. Okay, Ah sir, I would like to suggest then please go for there is one package which is which is for sixty days actually and it won't be added with your existing Ah ongoing package which is going on right now. It won't be added with that. It will be an additional Ah top-up for your phone. So I would just suggest please go with Ah four sixty-nine Ah service package that that's a weight of the service package where you will be getting Ah one thousand GB for sixty days. That that's only you will be getting no other call facility, no other message facility will be getting you will be only getting the data facility there. will It be right for you? Sir Ah Hmm Okay sir I understand your point but sir we are currently not serving anything specifically for forty-five days we do have for thirty days we do have for sixty days if you want to go for forty-five days you need to recharge again Ah which will cost you much more because you are already ongoing with one package. existing package. So I would tell to do additional recharge rather than you will like the previous recharge which you have done it could be of no use. I would say so Ah if you want to go for thirty days, then it would be very much nice. Like one ninety rupees, including GST, you will be paying. And if you will be needing, Ah if you need for like sixty days, and for sixty days as well, you are getting one hundred GB Ah net sorry, one thousand GB net for sixty days, which is way much more. So I would recommend you to take that only for four sixty-nine only. Okay, then I'll share the Ah link in your mail sir. Anything else sir I would like to help you. Thank you, sir. Have a wonderful day. | Speaker-1 | Left | 313.557375 | English_India_2iHSecfY_Telecom_sarbeswari_mohantySachin_Faujdar_combined | |
Hello, ma'am. Ah Sachin this side, I have been your customers since the last five years. Ah I want to know some questions to you, ma'am. I am going outside. I'm going out of station. So, I would like to know the data charges and data packaged and data roaming charges and package if you can help me with it will be very beneficial for me, ma'am, please ma'am. Yeah definitely the mobile number from which I am calling on the mobile number, which I want to know that data roaming packages? Okay, sure ma'am definitely please note it down. It is nine triple five six double four eight nine two Yep. Yeah, yeah definitely ma'am I am using that package. Okay. Ah yes Yeah, definitely, ma'am. So I'm looking for at least Ah one point five like Ah forty-five days at least forty-five days. So I request you to kindly suggest to me the best plan for at least forty-five days where I can uninterruptedly use my data without any kind of interruption. okay. Ah Okay, but ma'am I just want to. Yeah, ma'am, definitely but I want to cut the cost like I just want for only forty-five days if you can suggest to me accordingly if there is any lower package for forty-five days not sixty days. Okay, so total of how much amount I have to pay in order to utilize Ah data roaming and packages. Okay, okay ma'am please send me the link. I want to do recharge right now unable to do recharge through third party apps like paytm, phone pay. I will be waiting for the link ma'am. Okay, thank you very much. No, ma'am. Thank you. | Speaker-2 | Right | 313.557375 | English_India_2iHSecfY_Telecom_sarbeswari_mohantySachin_Faujdar_combined | |
Thank you for calling Healthcare Line Clinic. My name is Manish How can how may I assist you today? I'm really sorry to hear that, mam. Let's get the appointment set up for you. May I have your full name and date of birth, please! Thank you for letting me the name and phone number, mam. I'm sorry to hear about your back pain. To better assist you, will you provide me more details about the nature of your pain and any specific symptoms you are exhibiting Hmm I totally understood, mam. We will make sure to address your concern based on your description. I recommend you schedule an appointment with your orthopedic orthopediction specialist. Does that work for you, mam! Okay, mam, I need a little bit more information about your pain. That at is the pain is natural or you met with an accident in the recent times or did you fell down or any other exercises? So you are injured that way. Mam, what's your age, mam? Twenty five. So it's not an old age issue. Mam, do you face with an arthritis! Okay. What is your height, mam? Okay, great. Great, mam. Our orthopedic specialist is available on thirteenth, fourteenth, fifteenth and seventeenth, eighteenth, mam. Ah Do you have a, Ah do any of those work for you, mam, or do you have any preferred day or time? Thursday three PM is the doctor is not available at that time, mam. Will you please reschedule? In other other day! I mean, can you consider the Friday at three PM mam Why? Because doctor will be in the surgery of the patient to surgeries to the patients who are suffering with. So he will he has been scheduled the date of Thursday as a surgery day. So every sath~ every Thursday will be a surgical day, mam. The doctor will be available after six thirty. He will be available for the OP mam. If you are interested, I can plan on Thursday after six PM mam. If not, I can plan or schedule your appointment on sixth Ah Friday at three PM mam. Is it okay, mam? Okay, mam. The scheduling your appointment on Friday at three PM mam, with the doctor Smith our orthopedic specialist and dated on seventeenth. Is there a phone number? Where would you like to receive a confirmation message or any potential reminders. Yes, mam. Perfect, mam. You will receive a confirmation and reminder close to your appointment. Before we conclude, is there anything else you would like to discuss with us? Ah Have any specific questions you have about the appointment It is in the SM complex, first floor and Ah near by the HDFC Bank mam. Railway station road, Bellampalli. You're welcome. Mam, if you have any questions before your appointment, feel free to call us. We are here to help. I hope you feel better soon. Have a great day, mam. Goodbye, mam. Goodbye. | Speaker-1 | Left | 341.141375 | English_India_QDBqMrH7_GC_10_srikanthmadaraboina | |
Hi, Manish I need to schedule an appointment with with the doctor. I have. I have been having some persistent back pain. Sure. My full name is Manisha and my date of birth is October sixteenth Two thousand Yes, What's been going on? for a few years. It's mostly in my back. And I haven't had any recent injuries. I just want to get it checked out. Yes, Manish that sounds good. No no no. Manish I didn't have any injuries, I am not practicing any yoga or exercises. I think it's an normal pain. My age is around Twenty five. No. My height is like five . Yeah, I prefer something in the afternoon. How about Thursday at three PM No, no, I think loans are better for me. Yes. Amm Can I put you on my phone in my right Okay. And the phone number is nine double four one zero one nine double eight seven Okay. And what's the exact address of your clinic? Okay. I think that covers it. Thank you for your help. Thank you. You too. Bye. | Speaker-2 | Right | 341.141375 | English_India_QDBqMrH7_GC_10_srikanthmadaraboina | |
Hi there. I heard there are some abrogates on the delivery service. What's new That's great. Ah How do you see real time tracking work. Oh nice. Ah is there any other abrogates? Speedy delivery is always appreciated. Ah what about delivery options? That's even more convenient. Ah What if I am not available during the chosen time window. That's perfect. Ah anything else I should know. That sounds good. Ah To know that my packages are in safe hands. Ah are there any extra charges for these upgrades. That's really. I appreciate. Thanks for the information. And it is customer friendly. Is there anything else I should know apart from this. Thank you. Right now I am not having any questions or queries. If if in case, I will definitely contact you. Thank you for the information. | Speaker-1 | Left | 306.88 | English_India_ejVAvBqL_GC_08_PoojaVN | |
Yeah. Hi mam. Yeah, absolutely. We have improved our outbound delivery service. Means what you can do in the sense, here you can track your package in real time. Yeah, I'm about to explain you this. Ah once your package is out for delivery and also, you will receive a notification with also a tracking link. So here what you can do in the sense click on that on the link and you will see exactly where is your package. It's on the map Yes, mam. We have also reduced delivery times. Time consumes means in most areas you can expect your package to arrive even faster than before Yeah. We now offer Ah more flexible delivery options Mmm You can choose a specific time window that suits your schedule. It's fine. No worries mam. Ah you can easily reschedule the delivery through the tracking link. Or contact our customer support to find a more suitable time. Mmm Yeah. We have also enhanced our packaging to ensure better protections for your items during transit. No, been not at all. Ah all these improvements come at no additional cost. We want to make your delivery experience where it's as smooth as possible. We no need to make any complicated or any burden for the customers. Yeah. Happy to hear your feedback. So here we want to make everything is smooth. We don't want anything burden for customers even for also ourselves. So customer must be happy in the shopping. So and also it must be a safe. And so we are not calculating or not expecting any extra charges for any of the purchases. But Amm we give a discounts also for the purchases and it is a seasonal wise Mmm No, mam. What and all. It's there. I've already clearly explained you everything. So you are most welcome If you have any more questions or need assistance in the future please don't hesitate. Mam, we are always there for your Ah help, for anything or any kind of questions or any doubts. Please reach out to us. Yeah, sure mam. We are always there you for your help. If anything is there, please ask. If you can't contact, at least you can mail it. So in the mail also you will get the responses. If you can't call. So in the mail also we will responds your queries. So we'll answer to it. Happy shopping. | Speaker-2 | Right | 306.88 | English_India_ejVAvBqL_GC_08_PoojaVN | |
Hello. Amm mam this is, Ah Akila from VV soft Travel Rewards. Amm am I speaking with this Deepika Okay, great. Mam I hope you're having a wonderful day and I am calling to share some exciting updates about our travel rewards program. We have recently rolled out some, Ah fantastic, Ah promotions, Amm that I thought you might be interested Yeah. Yeah, sure mam. we are thrilled to introduce our latest promotion, Ah where you can earn double points on all your travel related, Ah expenses for the next three months. Ah whether it's, Ah flights, hotels or rental cars, you have been earning, Ah twice the, Amm points towards your next adventure. Yeah, definitely mam. Why not? Ah it's super easy, mam. All you need to do is continue using from, Ah VV soft travel rewards cards from your travel expenses the bonus points with, Ah will be automatically credited to your account. And plus, we have a specific limited Ah limited time offer for redeeming your points for exclusive travel packages mam. Okay, mam. I will explain it. Okay. Ah you have, Ah collected some amazing packages for our valued customers, mam Like, Ah yourself from beach gateways to city, Ah exposures. You can use your points to enjoy discounted meal or even a complimentary stays at top notch hotels and resorts. And you can also provide you with the personalized list based on your preferences mam. If you are interested. Yeah, mam Ah it's a simple has continued to, Ah use your VV soft travel rewards, Ah cards from your travel expenses. The bonus points will be accumulated automatically. And you can check your balance anytime through our website or mobile app if you have any specific destination in mind Amm and I can help tailor some recommendations for you mam. If you are interested Okay, you are very welcome mam. If you have any more questions or need assistance with your travel plans, feel free to reach out mam and have a fantastic day Yeah, mam, and one more thing, mam Ah before we wrap up, I also wanted to mention one referral program, mam for you Ah if you know any friends or family Ah who might be interested in our travel rewards program, referring them could add new additional bonus points, mam. So it's a great way to share the, bet~ Ah benefits and enhance your travel experience, even for further mam. Yeah, absolutely mam. We occasionally have exclusive flash sales Ah and partner promotions to ensure you don't miss out on any, Ah exciting opportunity. Make sure you contact information is up to date in our system, and we will keep you informed via email about upcoming deals and promotions. Yeah, mam. You're welcome. And if there's anything else you need or if you have more questions in the future Ah don't hesitate to reach in mam Ah and we are here to make your travel experiences even more enjoyable and safe journey. If you have any more questions regarding anything, or if you want to know how this, Amm Amm Ah referral program works, I can help you. Yes. Yeah, definitely, definitely mam. the, if you give the referral code for your, program for your friends or family Amm for that Ah you will get the bonus of thousand to two thousand per, per travel mam. Means if you do a referral for your one friend, then you will get the thousand. If you give a referral for your three, four friends you will get, Ah each thousand for all the credentials said for the program mam. Do you Ah okay, and Amm if you give the referral code for multiple members, Amm if you travel next time, it will be, Ah Mmm reduction of the travel Ah payment also mam. And, okay mam Amm if you need any question in your, in your want to know anything or you have any questions you can ask mam, I'm here to assist you. Hmm Yeah, yes. Mam, we have, Ah different type, Ah branded cars. Ah that is depend upon you, mam Ah which car you want to take but, Ah the payment will be depend upon the car. Ah how the, Ah the car will be price of the on the, Ah brand. Which are you taking, mam? Ah and how much, Ah Jenny, you are doing, if you are taking for one or two days, the payment will be more or if you want to Amm take more for only one day means the payment will be decreased I means less, mam. So you have to think about this, and you have to, Ah look into it mam. Yeah, mam. Amm and one more thing, Ah before, Ah closing this call, please,Ah I will, Ah inform you to refer this, Amm mention your referral program for your friends and family So it will be helpful Ah for you also for coming for this travel reward program. Ah and referring thing could earn you additional bonus points also. So, mam, please keep in the mind so that it will be benefits for you and refer this call for your friends and family. Thank you so much Deepika mam. Amm and thanks for your, Ah call and you're always welcome. If there's anything else you need or if you have, Ah more questions in the future, don't hesitate mam. Ah to get in touch, we are here to make your travel experience even more enjoyable, safe travels, and refer to your friends and families about this travel. Amm reviews of travelers, mam. Thank you, thank you so much. Yeah, mam in our hotel, all types of foods are available. Ah we we will have north, south and, Ah all types of food that is, Ah Chinese and everything So all kind Ah kind of, Ah customers come to our hotel, so we will, Ah maintain all food in our Ah hotel, mam. So the, Ah no need to worry about this. Ah you can find your favorite food in our hotel, mam. Okay. Yeah, okay mam, thank you so much for your call. Amm Thank you so much. Have a good day, bye mam Okay, mam. Thank you bye. | Speaker-1 | Left | 609.728 | English_India_8nv6OH2H_GC_05_AkhilaKulkarni | |
Yes, I am Deepika. What can I do for you today? Okay, Akila that sounds interesting. What's new with the travel rewards program? Can you please explain about it that? Oh Akilathat sounds like a fantastic deal. How do I take advantage of this promotion? Can you explain about that? Oh that's great news Akila We have been planning a trip, so this could not have come at a better time. What kind of travel packages are available? Oh that's very interesting Akila that sounds fantastic. I'm definitely interested about these drinks. How do I get started about that? Oh All right, perfect Akila I'll make sure to use my card for all my travel bookings. Thanks for letting me know about this exciting updates about this. Thank youAkila You too. Oh Akila it's very interesting to hear. That's a nice bonus. I will definitely keep that in mind and share the good news with my friends. Anything else I should know about the program? Akila Oh I got it Akila. I'll check my details to make sure everything is current. Thanks for the head of Akila Okay. Okay. Akila I have one doubt, you told me right about us. So how much bonus you will be giving to the particular person? Can you please explain about that? Oh that's all right. Yeah, thank you so much Akila Oh that's a great idea. Thank you so much for providing that. also. Okay, Akila I have another doubt. You told about flight hotels or rent~ rental cars, right? So in rental cars, which type of cars you are providing to the rental? Okay, Akila I'll think about it. And I'll intimate you later. Okay, that's a great idea of course, sure I'll all I will explain about it to my friends I'll I'll be there to help you and thank you for assisting and being patient towards me. Thank you so much Akila Okay. all right, Akila And you told about hotels, right? So whether the hotel provides South Indian food. Oh that's great to hear Akila from you. Thank you so much for providing the South Indian food. It will be helpful to us. Okay. Anything else, take care of your health. Bye. | Speaker-2 | Right | 609.728 | English_India_8nv6OH2H_GC_05_AkhilaKulkarni | |
. Good day sir. This is Deepika from Futurebee Bank's Customer Support. I hope you're doing well today. That's great to hear, sir. I am calling today with an exciting opportunity. We are currently running a special promotion. For c~car loans at Futurebee Bank. I wanted to share the details with you. Wonderful. So we are offering a competitive interest rate on a car loan. And you can borrow up to fifty lakhs. For a new or used vehicle, our repayment terms are also very flexible. Ranging from, Twelve months, To thirty~six months. Whether you are looking for a new car or want to refinance an existing loan, we have options for you. Absolutely, sir. Our interest rates are highly competitive. And depend on various factors. Such as your credit or score. The loan term, the type of vehicle you are financing. To give you an idea, our current interest rate range from, Six percent to nine percent. The exact rate, For your situation can be determined when you apply and provide your financial details. Yes, sir. The application process is straightforward and can be completed online. Or at a local branch. You will need, uh to provide some documentation. Such as proof of income. Identification. And details about the vehicle you are interested in. Once your application is submitted, A loan specialist will review it. And you can expect a decision within like, a week or so. If you are approved, we will work with you to finance the loan details. Indeed, we do. Our car loan comes with a range of benefits. Depending on the type of loan you want to opt for. You may be eligible for the features like rate discounts or for auto debit payments. With loan approval, even insurance options, To safeguard your vehicle. We can also customize the loan to suit your specific needs. Great to hear that. So you can, ah apply for a car loan. Right away. If you are ready. And if you are planning to buy a vehicle in the near~near future. I can connect you, With one of our loan specialists. Who can guide you through the application process, answer your questions and also help you get started as soon as possible. Excellent. I'll arrange you for a call back from our loan department. They will get in touch with you at your convenience. They will also assist you with the, Application. And ensure you receive all the details you need. Is there anything else I can assist you today? Sir, it would be at your own convenience. You can schedule a time. At your own end, or you can tell me right away. I'll book a call for you. I will schedule a call. Done, sir. So you will get a call on Tuesday. At one thirty PM. Thank you, sir. Have a good day. . | Speaker-1 | Left | 310.57075 | English_India_v6zjECOJ_GC_06_HetalDoshi_left_stereo | |
. Hello Deepika. I'm Jay Dhawan here. I'm doing well. Thank you for calling me. What is this call regarding? promotion, that sound interesting Dipika. Please go ahead and tell me more about it. That sounds promising. Can you provide some more details about the interest rates? Sure thing. I'd like to know if there's something I can consider. That helps to give a general idea. How about the application process? Is it straightforward? That sounds reasonable, Deepika. I appreciate you explaining the process in detail. Okay. Do you offer any be- additional benefits or perks with your car loans? That all sounds quite interesting, Deepika. I'm definitely interested in learning more. How soon I can apply for this promotional loan? Offer. That would be great. Please go ahead and connect me with a loan specialist as soon as possible. Yeah. By what time can I expect the call and, uh within. How many days can the call come? I'm the loan specialist. Okay. So please make the, Call on Tuesday anytime before two PM. That's great, Deepika. Thank you for your help. Bye. . | Speaker-2 | Right | 310.57075 | English_India_v6zjECOJ_GC_06_HetalDoshi_left_stereo | |
Good afternoon. My name is John and I'm calling from FutureBee Insurance Company. I hope you're doing well today. We are currently offering a comprehensive health insurance plan. That provides a range of benefits. Tailored to your needs. May I ask if you are interested in learning more about our health insurance options? Great. I am glad to hear that. Our health insurance plans Are designed To provide you with Peace of mind and financial security. In case of any medical emergencies. May I ask if you have any specific preferences? Our specific requirements in mind. For your health coverage. Absolutely. Those are important aspects to consider. Our health insurance plans do include coverage for prescription medications. And we also have options that, Cover regular checkups. Preventive care and screenings. Additionally, we offer a network of healthcare providers To ensure you have access... To quality care. Would you like me to provide more details on our plans? Certainly. We offer a range of plans with varying levels of coverage. Okay. We have options for individual coverage as well as family plans. Our policies include coverage for hospital stays Sur- Surgeries, diagnostic tests, and specialist consultations. We also have additional features like wellness programs and Telemedicine services. Would you like me to go over specific plan details or, Do you have any questions so far? Of course, sir. I am glad you are finding the options appealing. The premium costs and deductibles can vary depending on the specific plan you choose and factors like age and location. We have options to fit different budgets and I can provide you with a detailed breakdown based on your preferences. May I ask some basic information to provide you with a personalized quote? Thank you. May I have your full name, age, and ZIP code please? Thank you, Smit Shah Based on your information, I can offer you a range of plans with varying premium costs and deductible options. I will now provide you with some specific quotes. For your consideration. Please bear with me for a moment. Thank you for your patience, Smit Shah Based on our preferences, Here are three plans With the respective premium costs and deductibles. Plan A. Premium, two fifty dollars per month. Deductable, Thousand dollars. Plan B Premium, one eighty dollars per month, deductible. One thousand five hundred dollars. Plan C Premium Three hundred dollars per month. Deductible, eight hundred dollars. Would you like more details on any of these plans or do you have any other questions? Absolutely, sir. I will send over the plan details along with additional information about Our network providers and any other relevant documents. Could you please confirm your email address? Thank you, sir. You will receive the email shortly. Feel free to reach out if you have any further questions. I am here to assist you. Have a great day. Before we conclude Is there anything else you would like to know about our plans or any other questions you have in mind? That's an excellent question, sir. Our network includes a wide range of hospitals and clinics, and I can provide you with a list of those in your area. Let me look that up for you. Thank you for your patience. In your zip code area, we have- Partnerships with hospital FutureBee one, Hospital FutureBee two, And FutureBee Clinic C. Among others These are well-regard Facilities With a reputation for quality care. Does this address your concern? You are welcome, Smit I am here to assist you with any further questions you may have. Don't hesitate to reach out. Have a wonderful day. | Speaker-1 | Left | 357.54675 | English_India_hLdVYxAu_CC_Insurance_Episode_5_SiddeshPatankar_left_stereo | |
ah good afternoon, John I appreciate the call. I am interested in learning more about health insurance. ah well, I am particularly cone-conc-ah, concerned about coverage. for prescription medicines and regular checkups ah Yes, please. That sounds promising. am That all sounds really good. I would like to know about the premium cost. And if there are any Deductibles? ah, yes, please go ahead. ah, yes. It is Smit Shah thirty two years old, and my zip code is one three two four five Okay. ah thank you, John I would like to, uh like to take a moment to review these options. Can you send me the details via email? Okay, it is Smitshah at the rate gmail dot com Thank you, you too. ah Actually, there is one more thing. I would like to ask about the network of hospitals and clinics. Are there many options near my area? ah yes. That's very helpful. Thank you for looking. That John Thank you. | Speaker-2 | Right | 357.54675 | English_India_hLdVYxAu_CC_Insurance_Episode_5_SiddeshPatankar_left_stereo | |
. Hello, good morning ma'am. This is Hari~Harishankar from, Apna Bank. Ah. Am I speaking to Miss Varsha? Ma'am, I am calling to remind you about your upcoming EMI payment. For your loan account with us, your next EMI is due on fifth of the next month, ma'am. Okay. You're welcome, ma'am. Mmm, it's important to keep track of your EMI s, and payments to avoid any late fees or penalties. May I confirm the payment amount or due date for your convenience, ma'am? Yeah, that's correct ma'am. If you have um if you want, you can set up an auto debit, Arrangement so that your amou~ EMI amount will be decre ah Deducted automatically. uh So, that you don't have to remind, uh uh Anytime. So you, once the due date is arrived. The amount will be automatically will be deducting from your account. So however, if you have any other, uh plans to make a manual payment please ensure it reaches us. Oh, no Today to avoid any other inconveniences, ma'am. Yeah, sure ma'am. I'm saying that, Or if you would like that, you can set up an auto debit arrangement. For your income or payment like whenever uh The due date is, um um arrived. The payment will be automatically, ah deducted from your account. Like, you no need to remember e~every time for the payment. uh The amount will be automatically will be debe~ deducting from your account. Hmm, if you have any other plans to make a manual payment, oh, you can also ensu, you can also do that. But please make sure that it reaches us on or before. That you get. So that you ca~can also then you're going to avoid any inconvenience situations. And you don't have to face any, Penalty charges. Like that. I hope you got it, ma'am. Like ma'am, equa for your query, Like uh the due the last due date is for uh is the seventh of the month. If you delay? That payment, then you need to pay the penalty charges and if you miss the, Payment for the three months of any three months. um The your account will be, like. Oh, will be considered as NPA account like non-performing account. Okay, once the account is ah considered as a non-performing account, your CIBIL score will be affected. So please make sure you make the payment on time so that you can have your other loans, You can get your other loans from different banks or, or our banks. So it's very important to make you have a good hand hygienic. Credit score for your further career or further, um Needs, So kindly please make the payments on time. uh Like if you have any other problems, you can also contact your home branch. They will be assisting you with that. Okay ma'am? You're, Yeah, you're welcome Miss Varsha. Have a great day. And if you, uh ever need any assistance in the further, Please don't hesitate to reach out. We will be happy to help you with that. And also thanks for contacting once again and goodbye. And have a nice day, ma'am. | Speaker-1 | Left | 309.22675 | English_India_dqAQiIy5_GC_04_HariShankar_left_stereo | |
. Yes, this is Varsha. Can, How can I help you? Oh, thank you for the reminder. uh I appreciate that. Yeah, sure. The amount is twenty five thousand. And the due date is fifth of next month, right? uh Can you say slowly? Because I am not understanding because of the, uh issue, internet issue. Yeah. Okay. Yeah, I've got it. Thank you for the information. um and I will make a note of it. And ensure the payment is made on time. If any issues is there, I will let you know before that. If I can't pay the EMI or any issues I will face, I will let you know, uh by calling the customer care. Because in every month, uh I can't be on time, but if any possibilities is there, uh if any issues is got we can't pay EMI, there is any, uh another uh way, For this EMI, Process, Yeah. Okay. I will make sure to make my payments, sir. um eh before of the due date. I will try my, try my best to, uh do my payments in time. If any issue is there, I will go to my home branch. And I will clear my doubts. I think, uh it should be, uh, for any, for any loan, it should be credit score. It should be must. So I will make sure to, uh keep my credit score good. And I appreciate, uh your help. Thanks for the, Help and thanks for the call. If anything is there, I will call back, uh for customer care and I will clear my doubts. Okay. Bye. | Speaker-2 | Right | 309.22675 | English_India_dqAQiIy5_GC_04_HariShankar_left_stereo | |
Ah Welcome, Hi. Actually, I recently purchased a product online and it's not what I expected. How can I request a refund? Please tell me. Hmm Got it. Ah thanks. Thanks for your information. Amm Please tell me, how long does it typically take for a refund to be processed? That makes sense. What if the refund takes longer than expected? Then what can I do? Okay. All right. I will keep that in mind. Do I need to return the product before the refund is processed. Okay, okay, I got it. Ah What if the product is damaged or defective? Okay. Yes, yes, yes, I got it. Thank you. Thank you for your information. Ah Is there any anything else? I should be aware of when requesting a refund. Well, thank you, thank you. It's a great advice. I will be sure to check the policies next time. Thanks. Thanks for your help Yeah, yeah, I got it. Yeah. Thank you, thank you. I will surely contact you if I need any help. Thank you. Thank you for the information. Bye. | Speaker-1 | Left | 307.94675 | English_India_0Sh11ic2_GC_05_RG | |
Hello, mam. Thanks for calling our customer care. How can I help you, mam? Okay. Yeah, Ok~ okay yeah. Okay, mam. Ah Ah I'm sorry to hear that, mam. To initiate a refund for your online purchase Ah you usually need to contact the customer support of the e-commerce Ah mam, where you made the purchase, they might guide you through the process and may ask Ah for order details and Ah reasons for the refund, mam. Yeah, mam. Okay, I will Ah Ah tell you, mam, the different processing time can vary between retail Ah retailers Mam, Ah it often depends on their internal pro~ procedures, mam. And the payment methods used. Some refunds are processed with within a few days, mam. While others may take a couple of weeks. It's a good idea to check the platform, mam. Platforms, refund policy or any or ask customer support for any Ah estimated time frame, mam. Down. Yeah Yeah, mam. Then in that situation, if the refund is delayed beyond the specified time frame, mam. It's advisable follow up with the customer support team, mam. They can provide Ah updates on the status of your refund and address any issues that might be causing the delay mam. Ah Keeping a record Ah of your communication, Ah can be helpful for reference, mam. Okay, mam. Ah I think in this Ah in many situations, yes. e-commerce platform often required you to refer Ah return the product, mam. Before processing the refund. Ah They they may provide instruction on how to return or return the item and make our shipping cost. Make sure to follow their return policy to ensure a smooth refund refund process, mam. Yeah, if you receive a damaged or defective product, mam, it's crucial to Ah to document the issue Ah with Ah with photos and Ah contact customer support immediately, mam. Most Ah retailers have a specific process for handling such cases. And may offer Ah a replace or a refund, mam. Providing clear information about the issue will expand the re~ resolution, mam. I think you got it. Yeah, mam. Ah I will let you know. Ah First of all, you are. You're welcome, mam, it's essential to Ah carefully review the refund, Ah and return policy, mam, of the e-commerce Ah platform before making a purchase. And understanding the policies beforehand can save your time, mam. And help ensure a smoother refund process. If the need arise Ah arises. If you have any Ah doubts don't hesitate to reach out to customer support for clarification, mam. We are here to help you, mam. Yeah. Okay, mam. Ah I think you have Ah got the Ah view about this refund and return policy, mam. If you have any Yeah. Okay, mam, if you have any Ah more doubts, don't hesitate to contact us, mam. We are here to hap~ happy have a happy to. Here to help you. Ah You're welcome. If you have any more questions or need further assistance, feel free to ask, mam. Happy shopping. Okay. Yeah. Thank you mam, bye. | Speaker-2 | Right | 307.94675 | English_India_0Sh11ic2_GC_05_RG | |
Good morning. Thank you for contacting telephone service. May i know your name sir? Yes Mr.Arvind my name is Pranay kumar and i am here to assist you with any questions or concerns you may have. Regarding your telecom services. How can i help you today? I appreciate Mr.Arvind for your your bills. Understanding your usage is crucial. Let's take a closer look That you are recent usage patterns have there been any changes in your routine or the number of devices connected to your network? Absolutely Mr.Arvind adding new devices and increases streaming can contribute to higher data consumption. It's a good idea sir to periodically assist your plan to enjoy with your current needs. We can review your usage trends and explore with adjusting your plan or implementing data saving results might be beneficial. Yes Mr.Arvind certainly our plans are regularly updated. to provide more options for our customers let me check the latest promotions based on your usage and preferences. and Mr.Arvind additionally if you have any specific requirement or features you are looking for i can recommendations accordingly. Oh Mr.Arvind i am sorry to hear about the connectivity issues in your area. and Mr.Arvind there are few solutions we can explore such as optimizing your router placement sir and upgrading your equipment's. or considering a WIFI extender for better coverage in certain areas. Mmm I can guide you sir through troubleshooting steps and becoming the of action. Based on your specific situation. Yes Mr.Arvind security is a top priority for us the employee advance protocols at the regular security audits. measure to protect against cyber crimes. and additionally Mr.Arvind we provide a security tips to our customers also and encourage the use of strong passwords. and other security Yes Mr.Arvind currently there are no major changes on the horizon Ah but we always keep our customers informed about any updates, improvements or any new features. If you have any specific preferences or if there's anything else you would like assistance with? Feel free sir, feel free to know. Let me know i am here to help and anymore questions? Good bye for now and have a wonderful day. | Speaker-1 | Left | 309.141375 | English_India_qLSCFE47_GC_3_PranayKumar | |
Good morning sir. My name is Arvind kumar Yes. I revealing my telecom bills lately. and i notices some fluctuations in my data uses. I am not quiet sure why and i want to inquiry about it. Hmm well i did add a couple of smart devices to my home network recently. And my family plan streaming more content. Could that because of the increased data usage. Hmm That makes sense i want to ensure i have right plans for my needs. where we are on the topic are there any new plans or promotions that might be better fit for me? Hmm That's will be great Mr.Pranay I am open to exploring new plan if it means to data value for my money. Also i have been experiencing some connective issues in certain areas of my home. Are there any solution or upgrade available into improve coverage? Hmm Thank you for suggestion i will try those on a different note. I have heard about the importance cyber security specially with the this rising online tracks. How does BT group telecom ensure the security of it? Hmm that so to hear i appreciate the imposes on security to hear. i issued be aware of recording with telecom services. or any upcoming changes? No more question sir. | Speaker-2 | Right | 309.141375 | English_India_qLSCFE47_GC_3_PranayKumar | |
Good morning. Hi. I have been experiencing a persistent cough for the past week and risk getting worse. I am wondering if I should see a doctor Yes, I have been feeling a bit tired lately and have occasional shortness of breath All right. I will make an appointment with my doctor. In the meantime, is there anything I can do to manage my symptoms. That sounds reasonable. I will definitely try those suggestions. Is there anything I should avoid or cautious about with my symptoms I understood. I appreciate your help and will keep an eye on my symptoms. Is there anything else I should be aware of. Thank you so much for your help and guidance. If there are any other symptoms in my body, what can I do? I make sure to follow up with my doctor and take care of my health. Okay, thank you for your answers. If there are any other symptoms and allergies during journey, what should I make an appointment of a doctor. Okay. Thank you. Goodbye. Have a nice day. | Speaker-1 | Left | 308.864 | English_India_5ovbt8g2_GC-10_GogulaPranavi | |
Good morning. How can I assist you with your medical questions today? Okay. I am not a doctor, but I can certainly provide some general guidance. Persistent coughs can be caused by a variety of factors including allergies, respiratory infections, or even something more serious. Have you had any other symptoms besides the cough. Okay. Those could be concerning symptoms. I would recommend seeking medical advice from a healthcare professional to get a proper assessment. They can examine your symptoms conduct any necessary tests, and provide a more accurate diagnosis. While waiting for your appointment. There are a few things you can try to help alleviate your symptoms. You can try using over the counter cough suppressants on long distances to receive the cough. It's also important to stay hydrated, get enough rest, and avoid smoking or expenses to second rest more. If you have any nose allergies avoiding triggers may also be helpful. However, keep in mind that these are just general recommendations, and it's always best to consult with a health care professional from personalized advice. It's important to avoid self diagnosis at taking unnecessary medications without professional guidance. Additionally, if you experience any worsening symptoms and have difficulty breathing, it's circular to seek immediate medical attention These could be signs of a more serious underlying condition that requires immediate treatment. It's always good to prioritize your health and seek medical attention when you have concerns remember to follow your doctor's advice. Attend your appointment and communicate it changes or concerns. During your visit if you have any other questions and need further assistance, please don't hesitate to reach out. Okay. You are welcome. I am glad I could assist you. Take care and feel better soon. If you have any other medical questions in the future, don't hesitate to contact us again. Okay. Thank you. Okay. Goodbye | Speaker-2 | Right | 308.864 | English_India_5ovbt8g2_GC-10_GogulaPranavi | |
. Okay ma'am, Thanks for calling our customer ser um care service center. uh I would be happy to assist you with the unaware transaction. So, It's is best to contact your bank immediately. uh They can help you to investigate the transaction and potentially request it if it is unauthorized ma'am. Hm. Like ma'am, your bank will be asking, Like some details about the transaction, make note of the date. Like amount and any other transaction reference number or at least any types of, uh details which are related to the bank they will be asking you those details. Now also they may also ask you if you have shared your account information. With anyone or your personal information. They will be asking you for these details. So kindly share this um those details with them. They will be helping you with those. Like ma'am if it is potentially fraud, your bank will guide you through the process of reporting it, like they will be, For helping you with the how to report to the, For transaction and they will be helping you with that. They might require you to fill out a fraud claim form. So you need to fill out those form and you nee and you need to submit those form to the bank. And they will start the investigation and they will get back to you. Other details. No, nothing ma'am. Hello. Yeah, ma'am. Banks will typically have fraud protection measures in place. If it's confirmed as fraud and you report it promptly, there is a good chance you will get your money back. Be sure to follow their instruction like you need to respond within the mentioned time frame. So there you need to visit your home branch and you need to inform them and you need to, uh Give them form, uh fill the form, fraud claim form. This type of details if you add pro~promptly and as responsibly. As soon as possible, they will be helping you with that and they will be solving your issue. And they will be claiming your money. Yeah. Yeah, ma'am. Most of the cases when it is mentioned or like in the fourth cases. um If you have responded promptly to the go like bank. They will be acting. And they will be resolving your issue and they will be um Refunding the money back, this usually takes like, Or not more than, it's like not more than six months but it takes less time and they will be acting promptly. uh So it's better you need to, Contact them right away, like uh you need to file your form and you need to be active. With the response that if you are, if if the fa transaction has happened. On today and you are reporting to the bank after ten days or fifteen days. In that cases the bank will not be able to assist you ma'am. So if the, Any uh ah fraud transaction is made. Then you need to respond to the bank immediately because they can take immediate actions. And they can solve the issue as soon as possible. Four digits, No, I hope you got it. uh So if we It is better to contact the, Home branch as soon as possible ma'am. If you have any questions please let me know. I would be happy to help you with that. Okay ma'am. You're welcome, ma'am. Regarding the transaction and for transaction details your bank will be helping you with that. uh And you're welcome ma'am. Thank uh Thanks for contacting. And contact your bank as soon as possible and I hope your issue gets resolved shiftly. If you have any questions, feel free to ask. Thanks. Have a good day ma'am. | Speaker-1 | Left | 331.285375 | English_India_0cdxJlJE_GC_02_HariShankar_left_stereo | |
. Yeah, Hai. I just notice a transaction on my bank statement that I'm not aware of. What should I do? Can you help me with this? Okay. I'm not sure if it's a mistake or if someone accessed my account without any knowledge. How can I prove it? Okay. That's okay, I haven't shared my details with anyone and the transaction looks suspicious. What if it's fraud? What can we do with that? Okay, Yeah. Will I get my money back if, Yeah. What? Hello? Okay. Uh Okay, okay, okay. uh will I get my money back if it's confirmed as fraud? Okay, that's okay. hm I will contact my bank right away to resolve this. uh Thanks for your advice. uh if any issue is there, I will, uh say to you. I think it's uh okay if the fraud fra a~after receiving that, uh feedback. I think I will get, My money back right? Okay. uh Okay, uh I got it. I will make sure to come for a~answer the call a time and I will give the uh information in the time and I will uh I hope I will get my money back soon. And if any uh issues or if any uh information I needed, I will uh I will contact you and I will get uh I will get back to you and if any information is you get from the frauds or anything information please let me know. I think uh Now I can, uh I'm now free. Please if anything is there. Okay. | Speaker-2 | Right | 331.285375 | English_India_0cdxJlJE_GC_02_HariShankar_left_stereo | |
. Yeah, hello. Good day, ma'am. This is, Hmm, Hello, good day. Yeah, this is Hari Shankar from uh DC AI Insurance Company. Am I speaking with Miss Varsha? uh Okay, Miss Varsha, I am calling to express your appreciation. For your continued loyalty as a policyholder with us. We value customers like you, and we have some special benefits for our long term policy holders. uh We are happy to share you those all like. Hmm. Loyalty policy holders, they have some different, Ah, special benefits. I'm happy to share them with you. Are you free to ah hear them now? Yeah, we are glad to hear that Miss Varsha uh So as a token of your appreciation. We offer, What's the issues you are facing ma'am? So, okay ma'am. So, um let me repeat it once again. We are glad to hear that, Miss Weisha. As a token of our appreciation we are, We offer loyalty benefits to our valued customers. These benefits may include uh reduced premium rates, increased coverage. Or discounts on additional policies or any other type of responses or shopping coupons, these type of. Hmm? Benefits, royalty benefits you will be receiving as because of your the long term policy holder. Okay, ma'am? Ma'am? Hello. Yeah, hello ma'am. uh So as a token for your appreciation. We offer la~loyalty program. Like benefit to our valued customers. These benefits may include reduced premium rates, increased coverage or, Discounts and additional policies, ma'am. Yeah, certainly Miss Varsha. The specific benefits and abilities, you know, like eligibility criteria may. Vary depending upon your policy, okay? And how long you have been with us. By considering these, uh two things we will be. uh uh Discussing the, likes um specific benefits for you. And the eligibility criteria, I can review your policy details. And I will let you know which loyalty benefits you are eligible for. Okay, ma'am? Yeah. Yeah. Yeah, great Miss Varsha. I will review your policy. Many E mail from us with the information about your loyalty benefits in the next few days. If you have any questions in the meanwhile, um So please feel free to contact us through our customer service team. Okay, ma'am? Hello. So if you have any, uh So ma'am, you will be receiving an, E mail from our department regarding yours uh. uh Specific benefits, loyalty benefits, so and one uh Okay, ma'am. You're welcome, Miss Varsha. We appreciate your loyalty. And we are here to ensure you continue to receive the value, best value from your insurance. If you ever need assistant or any if you have any questions. Please don't hesitate to get in touch. So have a wonderful day, Have a great day. Okay, ma'am. | Speaker-1 | Left | 300.181375 | English_India_B4m2gtOR_GC_11_HariShankar_left_stereo | |
. Yeah. Yes, this is Varsha. How can I help you? Yeah, that's great to hear. I will be with your company for a while. And I am happy with the service so, I, I want to, Again, I'm facing the same issue. Yeah, sorry. I'm facing the. Nice. Ish. Yeah. Okay. But please check your phone. I can't hear voice. Please be loud. Yeah, now it's okay. Okay, that sounds fantastic. Can you tell me more about these loyalty benefits and how they work? Yeah, that's would be very helpful. I am interested in learning and more about the benefits available for me. I am so uh. Interest for this, uh Token of the appreciation. This is great. Please explain the benefits of availability. Available to me. Hello? Hello? Yeah, please speak. Yeah. Okay. uh That's great. Thanks for your reaching out and for considering. A loyal customer like me. uh I look forward to hear more about these benefits. And uh I am there here for your, Company because, uh, I will be with your company for a while. I am happy with the service, so i m there for you. This is a great opportunity. To, uh give the loyalty benefits for the cu~customer. I am so impressed for this. Thank you so much. Yeah. Okay, thank you. | Speaker-2 | Right | 300.181375 | English_India_B4m2gtOR_GC_11_HariShankar_left_stereo | |
Good afternoon mam, thank you for calling airtel telecom Services. My name is Alex How may I assist you today mam. Of course, Mam. I will be happy to help you. Will you please provide me your account number or phone number so I can pull up your information mam. Thank you mam. I see your account. It looks like you have been receiving service reminders to update your plan. Is that correct, mam. great question mam, great our system automatically sends out reminders to ensure that our customers are on the best and most cost effective plan based on their usage. It helps us make sure you are getting the most value from our service. Have you noticed any change in your usage patterns recently? mam. Mam, certainly. We have several plans tailored to different needs mam. I can review your current usage and recommend a plan that aligns better with your requirements. Additionally, we offer have promotions and discounts that you might be aligned for. Would you like me to check for any ongoing promotions mam. Good Mam, I appreciate your interest, which I am checking that. I will like to ensure we have the most up to date information on file. Can you confirm your current address and email ID send mam? Great, mam. Thank you for the valuable information. I will check for promotions now. In the meantime, you have experienced any issue with your current plan or our services mam. I completely understand, mam. Thank you for the information. Its always good to review your plan periodically to ensured it meets your needs. I found a promotion that could potentially save your ninety percent on your monthly bill Would you like more details on that mam. Mam, certainly. I can assist you with that. It involves a plan switch, but it should be seamless. I will guide you through the process and if you have any questions along the way, feel free to ask mam, don't hesitate okay mam. Excellent, mam. I will process the change. for you and you should see the update plan on your next bill cycle. Is there anything else I can assist you with today? If not this plan, If you are thinking about any other plans you can Ah explain us mam. You are really welcome, mam. If you have any more questions in the future, don't hesitate to reach us mam. Thank you. Have a great day mam. | Speaker-1 | Left | 309.184 | English_India_88PBjZN0_GC-2_VihaanAnantha | |
Hi Alex Good afternoon. I have been receiving some service reminders from your company. and I wanted to know more about them. Oh, sure. My account number is three six zero five nine two three two eight Yes, That's right. I'm curious about why I am getting these reminders. and what they entail. Not really, but I am open to exploring new plans if its going to benefit me. Can you tell me more about the options available? Yes. Please do. I want to make sure I am not missing out on any cost savings Yes My address is three four six main Street and my email is Siri at the rate email dot com Not really. Everything has been working fine so far. I just want to make sure I am not overpaying Yes. That sounds great. Can you tell me what changes I need to make to take advantage of the promotion ? Okay,Alex Perfect, Lets go ahead with the switch No,Alex.Thats all for now. Thank you for your help. Have a great day, Bye. | Speaker-2 | Right | 309.184 | English_India_88PBjZN0_GC-2_VihaanAnantha | |
. Hello sir, this is an life insurance agent. Good afternoon. Good afternoon, sir. I want to renewal my new insurance. Can you please tell the process of it? Hello, Pranith. Yes, yes, Pranith My new my my policy was renewed. My policy was expired. In, in, in few days ago. Can you please renewal my renewal my policy? How much time it takes? I want to explode, explode my account also. Okay? Okay, Okay. How much long time? It's thirty days. Okay. Okay. Okay. Okay. Okay. Okay. Okay, sir. Then perfect. Can I send my mobile number or E mail? hm Okay? Okay. Right. Exactly. uh, Can you continue sir? I will tell all the details. Okay. Yes, sir. My policy number is E S H A Double zero, double zero, five eight. Okay. Okay. H for Okay, Okay. Okay. Okay. All right, perfect. hm Okay, please note down. Nine, eight. Five, double one. Double one. Five. Eight, nine. eh Oh, Okay Pranith, Please carry on. Okay. Okay. Okay. Okay, perfect. Right, right. That's it. My my spelling E S H W A R Yeah. Yeah. Alright, Pranith. Yes. Mailing address, Okay. A B C At rate of G mail dot Com. Right, That's it. Okay? Okay. Right, sir. Okay. Okay. Okay. Right, right sir. Thank you, sir. Okay sir. Okay Sir. Nine, eight. Double zero, one. Right. Thanks Thank you. Thank you sir, Thank you very much sir, for your valuable time. Thank you sir. | Speaker-1 | Left | 318.784 | English_India_nihJOx5y_GC_7_EshwarGundeti_left_stereo | |
. Yes. Good afternoon. Thank you for calling. Insurance com Go~ Good afternoon. Eshwar I am Pranith. How can I assist you regarding insurance renewal? Okay. ah, The insurance. General policy. I want to. Eshwar are you. Yes, Eshwar are you there? Oh can you, Okay. Okay, Eshwar. Okay. Okay, Eshwar. Definitely uh there is, there will be renewal option. For after expiring. You are when you. If you got expired. This month there will be a . uh Renewal. Time. For any policy. Okay Eshwar, Did you got my point? Okay. No, no, no, no. There will be the chance to renewal for a~ any policy There will be thirty days. After ex~ expiring your policy. Okay. uh Eshwar, I will send you one online link. Please, uh go through that. uh Enter your old policy number also. And uh enter your all details which is a given uh, uh that form. Then a submit that. uh You will get one OTP for your mobile. Go through that. Okay, Eshwar. Then. No, I~ I'm just informing you. Yeah. If there is a chance you can do yourself. Or else I can do for yourself. Okay. Can I do for you? Eshwar Oh, Okay. Okay, Eshwar. Once do one thing uh tell me your policy number. E S H. Double zero, double zero five eight. Eshwar, I will repeat again once E for east. S for south H for Heighted Zero, Height. Zero, Zero. Zero, zero. Five. I uh thank you, Eshwar And again, please provide. Your phone number please? Yes. Nine, eight. Five, double one. Double one. Five. Eight, nine. Thank you, Eshwar. Once I will repeat again, please confirm that. Nine, eight. Five, Double One Double one, five Eight, nine. Is that right, Eshwar. Okay, Eshwar I will uh fulfill the form. Please tell me your details. Please, Eshwar uh tell your. How you pronounce your, uh name spelling? Spell How do you spell your? E S H W A R Okay, Eshwar Okay Eshwar, please tell me your mailing address, House address, Mailing address. Yeah. Yes. A B C At rate of G mail dot Com. Okay Eshwar. I will repeat it again once. E S H W A R. Eshwar right? Your emailing address A B C At the rate G mail dot Com. Is that right? Okay Eshwar, uh just last one step to complete your new policy. Please Eshwar, uh please tell me. You will getting one OTP to your mobile. Please confirm the OTP. uh Tell me the OTP please. Nine, eight. Double zero, one. Thank you Eshwar, confirming your, your new policy. Your policy has been upgraded. Okay, Eshwar. Thank you for updating, Thank you. | Speaker-2 | Right | 318.784 | English_India_nihJOx5y_GC_7_EshwarGundeti_left_stereo | |
Hi, this is Karthik I placed Ah an order last week. And I'm wondering Ah about the status. I haven't received any updates. Oh Sure. Ah My order number. It's like Ah Ah five five eight two nine zero six. Oh I'm mainly concerned about a specific item. Ah A laptop Oh That's great to hear. I was getting a bit worried. Is there any way to track the shipment right now. Oh perfect. I'll check that. Ah Also, will there by, any delivery notifications. Oh That's helpful. Thanks for the information. One more thing, I noted your discount code after I placed the order. Ah It possible to apply that Ah retroactively. Yeah, sure. It's S A V Ah one O. Oh Wow! That sound good. That's actually that's fantastic. Oh Thank you so much for your help. Oh well the. Ah Really that fantastic offer I have ever received. Ah Hmm Okay, Miss Ah If I apply the code, I get offer or Ah Yeah, yeah, yeah. Thank you. Thank you for that. Ah Now, I'm also glad. I'm also glad. Yeah, I appreciate that. Thanks again. Oh Thank you miss. Have a great day to you | Speaker-1 | Left | 317.781375 | English_India_mzk1X179_GC-5_SravaniShetty | |
Thank you for calling Zip zap logistics service center. My name is Pranavi How can I assist your today? Hi Karthi I am happy to help you with that. Karthi to assist you better. Could you please provide me with your order number? Or the email address associat~ associated with your account. Thank you Karthi Let me pull up your order information. while I am doing that Karthi Could you specify which items you have inquiring about or is it the entire order. Oh I got it, Karthi Let me check on that for you. I appreciate your patience Karthi Thank you for waiting, Karthi I have found your order and I see that the laptop is currently in transit. It's expected to be delivered by Ah on the date of thirty elven twenty twenty three. You should receive a shipping confirmation email with tracking details shortly Is it, Is this okay for you? Karthi Absolutely Karthi I can provide you with the tracking information. Your tracking number is double five eight two nine zero six. You can enter this on our website or the carrier's website to get real time updates on the location and delivery status. Yes Karthik you should receive notification as the package po~ progresses through the delivery processes. This includes updates on when the package is out for delivery, and when it is has been successfully delivered. If you have any specific delivery preferences, you can also set those up into your account settings Karthi is it okay for you? Karthi I understand the concept, Karthi Let me check on that for you. In the meantime, could you please provide me with the discount code. Thank you Karthi Let me see if I can apply that for you. Hey Karthi Good news. I was able to apply the SAVU one discount to your order. You should see the adjusted total on your account shortly Karthi You are welcome Karthi I'm glad I could assist you. If there's anything else you need or if you have further questions, feel to feel free to reach out. We want to make sure you have the best shopping experience Karthi Not a problem Karthi if you have any problems or issues by this, feel free to reach out. Have a great day. Wonderful day Karthi | Speaker-2 | Right | 317.781375 | English_India_mzk1X179_GC-5_SravaniShetty | |
Hello sir. I have been experiencing some side effects from the medication I was prescribed. I am a bit concerned and was hoping to get some advice from the doctor. Ah This is Ah Bernard The medication is, Ah Relay,relay where. It's a really rare. Yes.. And the after taking that, I have been having headaches and nausea. Yeah yes rellay. Where. It's really, really where. Yes the headaches usually start about thirty minutes after I take the medication, and the nausea persists for a few hours. Okay, okay. Adjusting the timing might be worth trying. Can you provide more guidance on how I should do that. Thank you for the suggestions. I will give that a try if the side effects persist. Should I discontinue the medication. Understood. I will try the adjustments and, Ah keep you informed if needed. I will reach out again. Thank you for your guidance. Thank you doctor. I appreciate your help. Ah Good bye. | Speaker-1 | Left | 307.43475 | English_India_dLSdemKG_GC_10_BinodRaj | |
Yes. Well, welcome to Apollo Consultation Services. Please, may I know your name? Please. Oh I am sorry, Mister Bernard to hear that you are experiencing side effects. I am here to help. Can you please share the name of the medication and describe the side effects you are facing. Ah What's that. Really rare. It's a sleeping time. Yes, sir. Ah What are the side effects that you are facing, sir. Ah Okay, Mister Bruno thank you for providing, that information. Ah yes. I'm so. I'm sorry to hear about the discomfort you are going through. Headache and nausea can indeed be side effects of. So what is the name of your other. Rival? Yes. What's that. A relay where. Really rare. Okay. Okay. Really. It's Ah Really. It's Ah essential for us. To evaluate the severity and, persistence. Of these symptoms. Have you noticed any patterns, such as if the symptoms occur shortly after taking the medication. Yes. Appreciate you sharing those details. Ah It's important for us to determine the best course of action. Given the symptoms you are experiencing Ah I recommend that we consider some options. One option is to adjust the timing of when you take the medication, perhaps, Ah with the food or at any different. Sorry, food or at a different time of day. Yeah, yeah. Another option is to explore an alternative medication that may have a lower like Ah Likelihood of causing these side effects. That Certainly Ah if the medication is currently being taken on an empty stomach. Trying, Ah trying it with a meal or a snack may help reduce likelihood of nausea. Additionally, if you are taking it in the morning, you might consider taking in the evening or vice versa. Ah make sure make sure to follow any specific instructions on the medication label, and if in doubt. Consult with your pharmacist. Ah Amm If the side effects continue or worsen. After trying the adjustments. Ah it's important to notify me promptly. Ah We may need to consider discontinuing Ah the current medication and exploring alternate options. Never stop taking a prescribed medication without consulting your health care provider. As a route to Ah discontinuation can have its own set sets of risks sorry set of risks. Oh thank you, Mister Binion You're welcome. I am here to support you. If you have any concerns or if there are any changes in your symptoms. Please don't hesitate, hesitate to contact Your wellbeing is a priority and we will work together to find the most suitable solution. Take care and I look forward to hearing from you. Thank you, Mister Bino Good bye and take care. | Speaker-2 | Right | 307.43475 | English_India_dLSdemKG_GC_10_BinodRaj | |
Hi Manasa Good morning. I'm wondering about the status of my recent order. Can you provide any update on the shipping or delivery? Sure it is. Ah nine two three four nine zero Ah great to know it's on its way. I was wondering if there is a way to track the package. Ah perfect. Thanks. Can you confirm the delivery address on file? Just to be sure Mmm That's correct. No changes needed. Ah what happened if I am not at home when the package arrives Yeah, yeah, please check and if I have any issue how I contact Ah support, you should contact the support Great. Amm You can check the specific delivery options for any order if you could like Okay. Oh. Thank you. That's great. Thank you. Thanks for the assistance. I will keep an eye out of Ah out for the tracking information. Okay. Definitely. Thank you. Have a wonderful day. | Speaker-1 | Left | 305.301375 | English_India_5RfmZaDR_GC_6_VyshnaviBandari | |
Good morning. Welcome to meesho show customer service. My name is Manasa I am an agent. How may I help you mam? Yes, mam. Of course. Ah for that, may I have your order number please. Okay. Mam, thank you for confirming your or~ Ah order number. And mam, let me check that for you. It looks like your order is currently in transit and is expected to arrive by sixteenth of November with two thousand twenty three. Is there anything specific you would like to know about the delivery, mam Yes, mam. Absolutely. I will provide you with a tracking number shortly. Additionally, you should receive an email with the tracking information. Please keep an eye on your inbox Yes, mam. Of course. The delivery address we have is SM complex Ah Bellampalle Ah near value beach office And your Pin code is five zero four two five one Is that correct, mam? Or do you need any adjustments Ah mam if you are unavailable, the carrier Ah sorry. The carrier will typically attempt delivery a few times. If they can't deliver it, they may leave or notice with instructions on how to reschedule or pick up the package. I can check if there are any specific delivery options for your order. If you would like Yeah, Yeah, mam. For that, you can reach our support team by replying to any of our order update emails or by visiting our website's contact page. Where? where? Ah sorry. We are here to help with any concerns you may have. Yeah, sure mam. Ah for that Ah it will take few minutes. Please stay on the line mam. Yeah. Thank you mam for holding the call. Ah we we have checked that, Ah actually, you are Ah product delivery date is seventeenth of November before Ah six PM . You have you will receive Ah the order. Ah you said you are not Ah by chances you will be not available Ah for Ah this order pickup. so that you have another option. Also rescheduling your Ah order delivery that you can reschedule the order to Ah twentieth November six PM So that Ah Ah the agent will Ah try to deliver your product on Ah seventeenth of November if you are available. If you are not available, please reschedule to your Ah order status So that your order status will be rescheduled twentieth of November. And agent will try to deliver your order on twenty eighth of November. Yeah, sure mam, you are welcome. If you have any more questions or need further assistance, feel free to reach out mam, have a wonderful day. | Speaker-2 | Right | 305.301375 | English_India_5RfmZaDR_GC_6_VyshnaviBandari | |
. Actually, I am planning a trip and I'm interested in getting travel insurance. Can you please tell me about the coverage options you offer? Okay, thank you. Okay. ah Ma'am, I want coverage for trip cancellations and delays. Okay. What exactly does your policy cover in those situations? Oh, that sounds good. ah How about medical coverage? I want to, um Sorry? Yeah, I'm asking that how about medical coverage? I want to make sure if I am covered in any case of health issue during my trip? Then what will happen? Okay. Oh, ah yes I have. I have a pre-existing condition. Will that affect my coverage or premium? Okay, I will provide that information. uh what about lost or delayed baggage? Okay. Do you reimburse me for? Necessary items while my baggage is delayed. Okay, actually I have a, Had a very bad experience with that before. That's why I was asking. uh Yeah. Lastly, uh lastly what kind of assistance do you offer during the trip? Like, if I need help finding medical facilities or, Dealing with travel disruptions. Then what kind of assistance do you offer? Oh, that's reassuring. um How can I apply for that travel insurance? Okay. Thank, Okay, okay. Thank you so much ma'am for the information. I will go ahead and definitely apply online. Okay. If I have any more questions, I will reach out to you. Okay, ma'am. Nice to meet you. I feel, Very, Very nice to meet you. Talk to you. Okay, after when I will complete my online application for the travel insurance, then I will inform through mail. Okay. uh one more thing that are the adventurous activities are also covered by this insurance? Okay, okay. Thank you ma'am. No, no, I just want this only. Okay ma'am. Thank you. Okay. | Speaker-1 | Left | 329.173375 | English_India_mKMbFEPc_gc-07_TaniyaTomar_left_stereo | |
. Yeah, sure. Welcome ma'am. I would like to help you and I would like to share some details about, Your query. Actually, we have a. uh We have comprehensive coverage including trip cancellation. Medical emergencies, lost baggage, and more. What is the specifics are you looking for in your travel insurance? Okay. Our policy covers trip cancellation due to unforeseen events like illness, natural disaster. Or other emergencies. Actually, for delays we provide. Compensation for additional expense incurred. Yeah. Our travel information. Oh, yeah, yeah. ah Are you saying something? Okay. Absolutely. Our travel insurance includes medical coverage for emergencies, hospital stay. And even medical evacuation. If needed. Do you have any pre-existing medical conditions we should be aware of? Okay. Pre-existing conditions are generally covered, but it's important to disclose them during the application process. um The premium might be adjusted based on the specific, So we will need to gather some details about your conditions. uh We understand the frustration. Our policy includes coverage for lost, stolen or delayed baggage. Yeah, we'll reimburse ah you for the necessary items while your baggage is delayed. And for the value of lost or stolen items. Great. We unders, okay. We, Yeah, ma'am. Okay. um Actually, we provide twenty-four by seven assistance services. If you encounter any issues during your trip, whether it's medical assistance, travel advice or help with luggage barriers, Our team is just a call away. It's like having a travel companion. ah wherever you go. You can easily apply online, uh or through our mobile app. During the application process, you can customize your coverage based on your preferences. And specific names. You also have a customization opre o~option. Okay. Hmm. Okay. Feel free to ask if you have any more question. You're welcome, ma'am. uh if you need assistance during the application or have any questions later on, don't hesitate to contact us. Have a great trip. um yeah, yeah. Typically you should receive confirmation and policy details via E mail. Within twenty-four two forty-eight hours, it will, um It will take only twenty-four. Two forty-eight hours. If you don't receive it within that time frame, Please let us know so that we'll make sure everything is in order. Okay? Adventure activities can be covered, but it depends on the type of activities and the level of risk involved. Are you getting me? Could you please provide more details about the specific activities you have in mind? You're welcome. Feel free to reach out. | Speaker-2 | Right | 329.173375 | English_India_mKMbFEPc_gc-07_TaniyaTomar_left_stereo | |
Hello, Anvitha. I appreciate your call. Personalized, Personalized insurance recommendations. Sounds interesting. Please go ahead. And tell me more. Mmm, that sounds like a useful service. Can you explain how this works in more detail? Hmm, oh it's good to know that I won't need to spend hours of. Time. Comparing policies and coverage options. What types of insurances does, uh this personalized recommendation service cover? That's quite interesting. I am interested in exploring this further. How can I get started with the personalized insurance recommendations? Hmm. That sounds very user friendly. I appreciate the assistance of an insurance expert here. Is there any cost associated with this process? I mean, with this service? That's very appreciating. I am definitely interested in exploring this service. How can I schedule a meeting with one of your insurance experts? That works for me. I will coordinate it uh with your team to set up a meeting. Thank you for the int~ I mean, thank you for introducing me to this service Anvitha. Thank you Anitha. I appreciate your help. And look forward to exploring these personalized recommendations. You have a great to to great day to. Bye. | Speaker-1 | Left | 309.22675 | English_India_l143wUNE_insurance_NandiniK_left_stereo | |
. Good morning this is Anvitha from Future bee Insured. I hope you are doing well today. I wanted to talk to you about some exciting developments in our insurance services. We now offer personalized insurance recommendations Dylan. To your unique needs. Would you be interested in hearing more about this? Okay our goal is to make insurance as personalized and hassle free as possible. We have developed an algorithm that takes into account your specific circumstances, lifestyle and preferences to recommend. Insurance coverage. That's just right for you. This ensures you have. The coverage you need, uh without overpaying for what you don't. Certainly uh to get started. We have asked you a series of questions about your lifestyle. Family. Assets, and any specific insurance concerns you might have. With this information our algorithm analyzes your unique situation. And. Suggests insurance options that best fit your needs. It's a convenient and efficient way to ensure You are adequately covered without going through extensive. Research on your own. ah Our service covers a wide range of insurance types, including auto, home, health, life and more. ah Whether you are looking for a better car coverage. In new life insurance policy are a comprehensive health plan? Our personalized recommendations can assist you- Okay. In making the right choice. It's very easy to get started. We will connect you with one, one of our insurance. Experts who will guide you through the process uh they will ask you a series of questions and ensure that. The recommendations align with. Your needs and preferences. You can schedule a time that's convenient for you and we'll take it from there. Mmm no there is no cost to you. Our personalized insurance recommendation service. Is a complimentary service we offer to our valued customers. It's just another way we strive to make your insurance experience as smooth as possible. Mmm the schedule a meeting, you can simply let me know your availability and I will arrange a convenient time for you to connect with one of our expe~ experts. And you can also reach out to our customer service team and they will assist you with scheduling. Hmm you are very welcome. uh we are excited to provide you with personalized insurance recommendations and we are here to make the process as effortless as possible. If you have any more questions or need assistance, don't hesitate to contact us. Have a wonderful day. Mmm. | Speaker-2 | Right | 309.22675 | English_India_l143wUNE_insurance_NandiniK_left_stereo | |
Hello Sir, thanks for calling Airtel. How may I help you? okay, Ah Yes, absolutely sorry that you have faced such inconvenience with us. Ah Yes, I would be very much grateful to help you out. Okay, so Ah first of all, I want to know what is your Ah network zone? Okay. Okay, so as I can see, there is some kind of maintenance going on there at that location. So, it would, I think, generally take around Ah more twenty-four hours to get resolved. After that, you won't be facing any kind of issue. But rather than that, if you want to dissolve your like Ah terminate your services with Airtel fibre, then I am I am there to help you out. So sir, as you know that you have submitted some kind of a fees for the modem deposit which is around two thousand five hundred. Which is with us right now and Ah the only thing you have to pay for is about the wire charges and the service charges and there won't be any kind of a termination fee for you the only thing Ah we will be paying you which is twenty-five hundred which is a deposit fee of the modem. Once the modem is returned back to us. Ah You will be receiving your payment Ah via any Ah bank account which will be provided by you. But sir we will be detecting out our service charges, our wire charges, and our technical charges technician charges from your twenty-five hundred. No sir, I won't be able to help you out with this anything like because it's the maintenance going on for the entire Delhi area and it's not in anyone's hand because that's the procedure we will be going through every six months. That's for your benefit only sir. Ah So you won't be paying any kind of extra charges as your twenty-five hundred deposit fee is with us only. So as I can see your Ah locality, okay our technician charges will be seven fifty. The wire charges depend on the meter of wire which has been used there and because that will be disposed of and then the service charges Ah will be like Ah if the modem which you will be returning us, is it on a good condition or not, that we need to check out. If the things are good to go, then there there will be no payment for that, otherwise we have to, you have to pay. I don't think you need to pay extra because twenty-five hundred of yours is with us and I think it will get managed within that. Ah I can't specify that sir because we need to check the meter of wire which is used because that's going to get disposed off. So for that you have to pay off to us. Ah But the seven fifty will be the technician charge because the technician gonna travel for one location to you and then there will be disposing of the services. So seven fifty will be for them and approximately you can calculate around Ah six hundred for the wires and Just hold on for like three hundred to four hundred for other miscellaneous charges. Sure sir. I'm just booking it right away. Is there anything else I can help you with? Thank you so much. Thank you for calling Airtel. Have | Speaker-1 | Left | 309.205375 | English_India_qJwk7z7o_Telecom_sarbeswari_mohantySachin_Faujdar_combined | |
Hello Ma'am, Ah Sachin this side. I have been using Airtel fibre for the last three months. But last week, since last week, I have been not been able to use it properly. I don't know why but there are lots of network issues. I am unable to call my friends, colleagues and now I want to terminate it. So can you please help me? What are the terms and what are like I want to terminate it? What are the termination fees of cancelling this service? Is there anything I have to pay extra? My network zone, it is in double one double zero double two Pincode, it is South Delhi. Hmm Yeah, definitely ma'am, but actually I do not want to disru~ disrupt it. As Ah for your kind information, let me tell you, I am an international remote worker, so I have to use the internet twenty-four hours a day, almost online. So far, as said by you, there are some construction going on in my area. It will go for fifteen twenty-four hours. Is there any way without terminating you can help me so that I can properly utilize after twenty-four hours? Okay, so that means I have to terminate it and I have to also pay some extra charges of terminating it. Okay, that means I have Ah to expect some return amount from you after deducting all the expenses. Ah Indeed, that router modem are working perfectly fine. There is no issue, not any kind of blink and blink. So how much amount I can expect from that my deposited amount? Okay, please book a slot today ma'am. I want to attend it right now. No ma'am. Thank you for answering my question. | Speaker-2 | Right | 309.205375 | English_India_qJwk7z7o_Telecom_sarbeswari_mohantySachin_Faujdar_combined | |
Future bee. Hello. I would like to enquire about the service termination fees. for my telecom account. Yes. My account number is one two three four five six seven eight nine Could you let me know. How much the service? Intervention fee are if I decide to cancel my contract? Have you I start I started my contract six months ago and it is supposed, to be a for a duration of two years. I see can you explain what there is a termination fee. I understand. Is there any way to lower or where the termination fee. Yes, please. I would appreciate that. I am considering switching to another service provide but the termination fees is a signif~ significant corn~ concern for me. I appreciate. your efforts in checking for any available options. I will consider your offer and see if the benefits of switching out rate the termination fee. Thank you. for your assistance. Thank you for your help. I will take some time to evalue my options and make my make a decision to drive | Speaker-1 | Left | 323.392 | English_India_pHIjbrd4_GC-3_Manishakoyalkar | |
Of course. I will be happy to assist you with that. May have your account number or phone number please? Thank you for providing your account number. To give you accurate information. May I ask when your contract was initiated. and how long it is for. All right. Based on what we have mentioned. Please give me a moment. To check the termination fee specific to your contract. Thank you for your patience. Thank you for waiting. According to our records the termination fee for cancelling your contract at this point. Would be two hundred rupees. This fee con covers Any remaining more months left in your contract. Certainly the termination fee is in place to cover the costs associated with early cancellation such as administrative expenses and subsidies provided on the initial contract. Which was spread out over the entire duration of the contract. while I understand your concern termination fees is a standard part of our contractual agreement. However I can check if there are any ongoing promotions or offers available that could help reduce the fee. Would you like me to explore those options for you. I completely understand. Let me just consult our promotions and offers database to see if there are any available discounts or deals that could be applied to your account. It may take a few more moments. I apologize but it appears that there are no current promotions or offers available that would be lower or waive the termination fee. However I can assure you that our services, are continuously improving and we value your feedback. If there is anything specific that you are dissatisfied with we could love to address your concerns and work towards a resolution. You are welcome. I understand your predicament And I am glad I was able to provide you with the necessary information. Should you have any more questions or need further assistance please do not hesitate to reach out. We value you as our customer and we are here to help you. You are welcome and take your time. We appreciate your consideration. If you have any further questions feel free to contact us. Have a great day. Good bye. | Speaker-2 | Right | 323.392 | English_India_pHIjbrd4_GC-3_Manishakoyalkar | |
Hi. I need help creating an account for your E commerce platform. Can you assist me with, that Yeah, sure. My name is Katie and my email address is Katia at direct email dot com What other details do you need for from me. Okay, all right. Let me think of a password. How about Katie Andrade? One tow three. As for the shipping and billing addresses, Can I provide them later or do you need them now. Okay, I will add them now. Now then, My shipping address is, Delaware City Malabar street Main Street City Valley Two four six eight And my billing address is the same. Is there an option to save this address. For future orders That's great to hear. I will definitely make the checkout process faster. Is there any other information or, Preferences I need to set up. For my account. Sure. I would like to know more about the notification preferences. Please do. Please go ahead. Okey, I prefer to receive updates via mail only. However, I would also like to receive text messages for any urgent updates regarding my orders. Can I select both options. Okay. That sounds perfect. Thank you for your assistance. In creating my account. Is there anything else. I should know about my account. Or any other features I should be aware of. That's fantastic! I will make sure to explore those features. Thank you again for your help in setting up my account. I appreciate it. Bye. | Speaker-1 | Left | 384.29875 | English_India_0T93tUYQ_GC-5_GogulaPranavi | |
Yeah. Of course. I would be happy to help you create an account. Could you please provide me with Ah some information like your name, email address and any other details required for account registration. Yeah. Thank you Katie To proceed with the icon creation, I will also need a password of your choice. Please make sure the password is strong and secure. Additionally, if there are any specific shipping or billing address details you would like to add. Please provide them as well, Yeah, Great Katie at the rate of one to three. Sounds like a secure password. Regarding the shipping and billing addresses, You can provide them at large. Later stage . But it will be helpful for a smoother checkout experience. If you add them now. However, it's totally up on to your per performance Yeah, absolutely We can save both your shipping and billing addresses for your convenience. By doing so, you won't need to enter them again during future purchases. Unless you have any changes I will make sure to save this addresses for your record. Yes indeed. Apart from the basic inform Information and address details. You Receive updates. About order confirmation, shipping notifications, and any, Promotional offers and discounts. Would you like me to walk you through those. Preferences? Now. Yeah, all right. With the notification preferences, you can choose how you would like to be updated about your order. And any special offers. Ah We offer three options. Receive email, receive text messages, or, Both. You can select your preferred option and we will make sure you receive update accordingly. You can also choose to about. How receiving any promotional emails. If you are which What would be your preference. Yeah absolutely Katie We can set it up so that you receive email for regular updates and text messages for urgent updates. This way you will always stay informed about your orders. I will make sure your preferences Are saved in your account settings. Yeah, you are welcome Katie One important feature to note is that you can also set up a wish list within your account. This allows you to save items you are interested in purchasing later. It is a great way to keep track. Of products you like and purchase them when you are ready Additionally, your account will also keep a record of your order history. Making it easier for you to track previous purchases. If you have any further questions or need assistance with anything else, please don't hesitate to reach out we are help. Yeah, you are most welcome Katie If you have any other inquiries or need assistance in your future, feel free to reach out. Have a great day! Happy shopping. | Speaker-2 | Right | 384.29875 | English_India_0T93tUYQ_GC-5_GogulaPranavi | |
Hmm Yeah. Hi, mam. Yeah. Hi, mam. Have you ever thought about how retail stores and e-commerce sites follow up with customers after a purchase. Yeah, it's all about customer. Ah Follow up means after you make a purchase or they often send you a confirmation email with order details. Yeah. Very good question, mam. It's obsoletely feedback helps them improve. And also sometimes they offer discounts for your next purchase as a thank you. Yeah, of course mam. Ah In store purchases often lead to receipt surveys. They want to know about your experience. And also they might offer discounts for your next visit. Yeah, definitely. If you leave items in your cart without checking out, they might send you a reminder email or even offer a discount to encourage you to complete those purchase. Yeah, absolutely. Ah Retailers often use loyalty programs means to reward repeat customers, like, where they give points and also the discounts or an exclusive deals. So it is totally all about keeping you coming back. We want customers. So they encourage the customers. Yes, mam. Of course. Ah They usually have customer service follow ups. So if you reach out with a problem, if you give a contact, if you go, what contact with them, they aim to solve it quickly. And also they might follow up to ensure your satisfied. Yeah, totally agree with your point. Ah Means it's all about building a connection and making sure customers are happy. Whether they're shopping in online or in store. But the main intention is that customer must be happy. Customer should not be any disappointed in any way, in any point, in any situation. So this is the main aim of. Yes, mam. Anytime. You're welcome. And also we I guess customer will be and also is all good to know for you. My shopping all the things simply shopping blindly. It's not work. So if you have any issues or anything you are facing, whether in online or in store, you can contact us by any time. We are always there for your help. Yeah, I'm happy shopping whether it's online or offline, but feel happy. Thank you. | Speaker-1 | Left | 301.73875 | English_India_4495B0eq_GC_06_PoojaVN | |
Hello Oh, yeah. I have noticed Ah some emails or messages after I buy stuff online. What's the deal with that? Yeah. That's true. Ah But sometimes I get those post-purchase emails asking for feedback. Do they really read those? That's interesting. Ah That about in physical stores? Do they do follow ups to? Yeah, I got it. Ah But what if I abandon my online shopping cart? Do they follow up on that That's sneaky, but it works. What about loyalty programs? Ah Those scenes like Ah follow ups to. That's true. Those points add up. Ah But if I have an issue with my purchase, do they follow up on complaints? That's good to know. I guess customer follow up is crucial for both retail and e-commerce is it? That makes sense. Well, I appreciate the follow up chat on follow ups. Thank you. I will definitely get back to you in case anything else. Thank you for your feedback. | Speaker-2 | Right | 301.73875 | English_India_4495B0eq_GC_06_PoojaVN | |
Hi John, I am Sarah . Actually John, I am interested in buying a house I was wondering if you could provide me with some information about the house for sale. Actually John, I am looking for information on the houses available for sale in my preferred location and Price Range. Actually John I am looking for information Sure John Actually I am looking for a house in RS Puram area and price range is between Thirty Lakhs to Forty Lakhs John Ok Ok Okay, Sure John. Thirty lakh to Forty lakhs, it is negotiable John. Yes, John Okay Okay Okay I like to schedule a viewing appointment John That is best, I think so. I would a available sunday Sunday is okay for you John? Yes After Lunch After Lunch can No John I am comfortable with a Four pm to Five pm Five pm right? okay Okay John hello Okay Okay okay okay john Yes john actually i have other question this is my first time home buying so i am not familiar with thehome buying process can you guide me through the process john okay okay okay okay okay okay okay okay okay okay okay okay okay okay okay okay loan okay okay okay now okay okay okay okay okay okay okay okay okay john okay johnand i have other doubt in my budget that is thirty lakhs to forty forty lakhs two BHK is also available right okay okay okay okay john okay that sound simple enough thank you for your help john thank you john thank you | Speaker-1 | Left | 523.94675 | English_India_8bKNAa1r_FB06_CC_REALESTATE_E05_syedabuthahir | |
Thank you for calling the customer service of G Square Real Estate company. My name is John. How can I help you today? Hi Sarah, How can I help you? Okay Of course Sarah, I am happy to hear that, I will help you for sure. So I would be Okay, First of all, I need some information, So What kind of information are you looking for? Okay, So let me check our database for available houses that match your criteria. So before that, I Can you please provide me with your preferred location and the price range. Okay Thank you, Sarah one second, I will note that That the location and price range. Just a few minutes you can just wait for that. So your Location will be RS Puram and your What would be your price range? Thirty Lakh to Forty Lakh, So Just wait a minute, I am checking. So Thanks for the Thanks for your patience Sarah So in our database, i see that we have several houses available in the RS Puram area, That match your criteria So, Would you like me to send you some information via email or schedule a viewing appointment? Okay, so great and when you would be available for the appointment? So the coming Sunday right? Ok, coming Sunday, What would be the time? So Morning or Afternoon or So Lunch means,So Shall I schedule after four o clock? Four to Five or something? Four to Five is Okay for you? Or you have any other you want any other timings? Five pm right? so that okay wait a minute, I will just note this time and i have schedule it just wait for a few minutes yeah, thank you for your thank you Sarahfor your patience i just noted and i have scheduled a viewing appointment for you and the date and time you provided that means this Sunday evening four pm to five pm we have scheduled for the viewing appointment so is there anything else i can assist you with Sarah yeah yeah okay yeah, yeah absolutely Sarahi will explain so the home buying process can be a overwhelming Especially for the first time home buyers i am happy to guide you through through the process so firstly you should get pre approved for a mortgage to determine your budget and second thing start searching for houses that match your criteria and third one schedule viewing appointments for the houses you are interested in and fourth one make an offer for the house you want to purchase and the final oneclose the deal and move into your new apartment let me explain once again the same process okay so the first thing the first check is actually for a first time home buyer so the first one is you should get pre approved for a mortgage to determine your budget so you need to be get a pre approved mortgage determined so based on your budget then the second step is start searching for houses that match your criteria you have to select the search the houses for based on your criteria thats which one you've liked the third one third step so schedule a viewing appointment for the houses you are interested in, so you need to go and thereview the viewing the houses right so we are able to schedule a appointment for you for this particular process so thats the third step and the fourth step so make an offer on the house you wanted to purchase so compare the price so for the house so you can make an offer for the so you can ask for the particular price right so thats an offer price make an offer for the house you want to purchase and the last step so close the deal and move into your new house so that means you if everything okay the price is okay then the deal will be closed and you can move into your new home i mean you will buy the home and thats you can go to the your new home so this is the overall process of the that first time home buyer home buying process so do you have any particular doubt about this particular process this steps these steps you can dont hesitate to call me you can call me anytime i will explain you okay yeah yeah Okay Okay yeah yeah so basedon your location and price range so two yes ofcourse that two BHK more than two BHK will be also be available based on the location so if its in the roadside might be little costly otherwise if its inside the street it will be fine but definitely you will get the At least two BHK so we will send an a list of items list of houses which will match your criteria right so that would be perfect for you you are welcome sarah so if you any other questions or concerns please dont hesitate to contact us have a great day thank you | Speaker-2 | Right | 523.94675 | English_India_8bKNAa1r_FB06_CC_REALESTATE_E05_syedabuthahir | |
Hello sir. This is Rohit I am interested in placing an order on your website, but I have some specific customization requests. Can you help me with that. Great. I Great. I am looking to order a laptop and I'd like to customize the specifications, Specifically I want to upgrade the Ram and storage. Is that possible? Perfect. I am interested in the SS Vivo Book model. I like to upgrade the Ram to sixteen GB and the storage to five twelve GB SSD Can you check if these options are available for customization. Yeah. Yeah that's fantastic. I am glad I can get the specifications I need Ah One more thing is there is an op~ option for expedited shipping. I need the laptop by next week. Great. I appreciate your assistance. Before I proceed, are there any ongoing promotions or discount codes I should be aware of. Wonderful. I'll make sure to use that code. Thank you for your help. I am ready to place my order now. Thank you. Thank you so much. I appreciate your assistance. Have a great day. | Speaker-1 | Left | 316.629375 | English_India_1FuabsX4_GC_6_BinodRaj | |
Oh Thank you sir. Oh Welcome to retail and e-commerce customization. Amm Mister Rohit Yes, of course, Ah I would be happy to assist you. Ah With any customization requests for your order. Could you please provide me more details about what you have in your mind? Exactly. Is there any specifications? So yes, absolutely. Ah We offer customization options for many of our products. For the laptop. You have interested? Sorry. You are interested in. You can select the desired Ram and storage options during the ordering process on our website. So Ah if you have any particular model in your mind exactly. Ah Ah I can guide you through the customization steps. Could you please tell me a particular model in your mind. Okay, well I understand and certainly, Just wait. Let me check that for you. I appreciate your patience Wow well good news Mister Rohit And The Asus Vivo Book mode Ah l does support the upgrades you are looking for. Ah When you proceed with the order on our website. Ah you will, Ah you will have, Okay. You will have the option to customize the Ram To sixteen GB And the storage to a Ah Ah five twelve GB SSD Simply select this option before adding the laptop to your cart. Okay, Mister Rohit Yes. Yeah, absolutely. We understand the importance of timely delivery. Ah During the checkout process Ah you have the option to choose different shipping methods, including. Expedited shipping. The estimated delivery date will be displayed based on your selection. Yeah, yes. We currently have a promotion running for first time customers. Offering ten percentage discount on their first order. You can apply the code. X N E W A one O at checkout to avail of the discount Wow fantastic, lovely Ah If you encounter any issues during the order process or have further questions. Feel free to reach out. We appreciate your business and we are here to make the process as smooth as possible. Once again. The discount code is N A W one O. Enjoy your new lap Oh Mister Rohit you're welcome. If you need anything else, don't hesitate to ask. Have a wonderful day to you. | Speaker-2 | Right | 316.629375 | English_India_1FuabsX4_GC_6_BinodRaj | |
Hello, this is Manish I am calling from network issue, network issue Call centers sir network issue Service center. How may I assisted today. I appreciate you reaching out, and I am sorry to hear that you are experiencing network issue. I will be happy to check the status of your complaint for you. Could you please provide me with the reference or ticket number associated with the complaints. Okay. It is clear thank you for providing me that information. Let me full full of the details for you. While I am doing that, could you please share your bit, share a bit more about specific net issue network issue you are facing? This will help me more providing you with the more accurate information Okay. I understood how frustrating that can be. I appreciate your patience. I am checking the status of your complaint now. I It looks like our technical team will actively work to address the issue. You have you have reported they have identified a network anomaly in your area, and we are currently working to resolve. We apologize for any inconvenience that this caused No. I appreciate your understanding. While I don't have any extra resolution time that moment, rest assured that our technical team is providing this matter. I will make a note for them to send you a regular updates via email or text as they work towards resolving the issue. Is there any specific contact preference you have for this updates. Okay. Noted. Should you should receive a regular email update about the processing of the resolutions. Is there anything else you need to have or if you have any future questions. Please feel free to reach out. We are here to assist you throughout this process. Why? Because if you didn't tell any, didn't raise any complaint or any issue the our supporting team can't know what is happening in the customer's issues network issue. If you tell any if you call to our customer care, you can explain them. What if they knows the problem? They will solve problems in the certain time. So any time, any where you can call, if there is any if there is any issue, please call our customer services. We are here to help. You are cooperating is much appreciated. While our technical team is actively working on this issue, if you have noticed any pattern or changes from the network behavior, please don't hesitate to update us. Your observation can provide me valuable insight as they continue our troubleshoot and resolving the problem. Okay. You are welcome. If there is anything else you don't need to hesitate You don't need If you have any future conquests, please don't hesitate to reach out. We are here to ensure your network related issues and the addressing promoting and have a nice day. Have a great day. Thank you John | Speaker-1 | Left | 309.44 | English_India_8PUzwCUs_GC_5_AlexanderJohn | |
Hi mister Manish Ah I am calling because Ah I filed a complaint about my network issues last week Ah and I wanted to check the status of the complaint Yes, the reference number is nine eight seven Ah it's five four three two one. Ah sure. I have been having frequent disconnections, slow internet speeds, and sometimes the connection is just unstable Ah thank you for the update. Ah I am relieved to know that it's being looked into Ah do you have any estimated time frame for resolution Ah email updates would be convenient for me. Ah Thank you for arranging that. Okay. Ah I appreciate your help. I hope the issue gets resolved soon. Is there anything I can do to on my end to assist the technical team. I'll definitely keep an eye on it and let you know if there are any changes. Ah thanks for your assistance. Thank you. Thank you too. | Speaker-2 | Right | 309.44 | English_India_8PUzwCUs_GC_5_AlexanderJohn | |
Good morning Kartika Ah I am planning a trip next week. Ah And I wanted to check the weather condition and any travel advisories. For my destination. Can you help me. With that. Yeah, I will be the heading to New work. Mmm Sorry. New York City. From the fifteenth to twenty eighth, of December. Okey. Yeah. Of course. Okey. Okey. Hmm Hmm Okay. Thank you for the information. What about any travel advisories? Ah that might affect my plans. Amm Okay. Sorry. That Ah reassuring. I will make sure to keep an eye on the weather forecast. As my travel dates approach. Anything, else I should be aware of. Mmm Mmm That's good. Ah absolutely. I appreciate your help Ah Is there a reliable website or app I can use to stay updated on the weather and travel advisories. Okey. Okay. That's perfect Ah is there anything else should Ah And know more information about that. Okay, perfect. I will check those out. Thanks for your assistance. Thank you. I will have a great day. | Speaker-1 | Left | 334.592 | English_India_dnnxivfS_GC_11_KusumaPatel | |
Hello future bee. Good morning mam. Welcome to Red bus travel agency. My name is Kartika Tell me, mam, how may I help you? Yes, mam. Of course I would be happy to assist it Can you please provide me with the name of your destination and the dates of your travel? Okay. That's great, mam. Ah let me check the current weather conditions and any travel advisories for New York City. During that period. Ah for that it will take a little bit of time. So please stay on the line, mam. Thank you for holding the line, mam. As of now, the weather forecast Ah for New York City from fifteenth to twentieth of December. Indicates Ah temperatures ranging from Ah fourteen degrees Fahrenheit to, sixteen degrees of Fahrenheit. Ah there is a chance of rain on the seventeenth and eightieth of December, mam. So it's advisable to Ah pack accordingly. Okay, Ah I checked for travel advisories also. And currently, there are no major disruptions or advisories for, New York City. Ah however, it's a good idea to stay updated. Especially closer to your travel dates. I recommended, Ah checking with your airline for any potential flight delays or cancellations. Okey. Hmm Yes, mam. Ah definitely. Ah it's always wise to stay informed about local regulations. And Covid nineteen guidelines also. Especially Ah considering the ongoing situation. Ah make sure to check any specific travel requirements or restrictions. In place Ah for your destination and Ah follow up safety protocols also. Ah yes, mam. Of course Ah you can use Ah reputable websites like weather dot com for weather updates. And advisories is also. Additionally, your airline's official websites or apps like travelers aid can provide real time Ah travel information. Yes, mam. Once Ah Ah the website Ah that is, airline's official website or, Travelers aid. Ah once please go through this website and application and once try to confirm your tickets Ah using that app. If you Ah find any difficulties in that, please Ah call me back so I will assist you. You're welcome mam, if you have any more questions or need further assistance. Ah closer to your travel dates. Feel free to reach out. Have a great trip. Thank you. | Speaker-2 | Right | 334.592 | English_India_dnnxivfS_GC_11_KusumaPatel | |
Yes, Hi this is a Jane. from Lotus shoes. How can I assist you? Yes, it is possible. So, can I start by getting your order number? Do you have invoice with you? You can see at the very left corner side there would be the order number mentioned. It would be a six digit number. Okay great thank you. And can you confirm which item would you like to return? Okay okay perfect, I see the order we do offer a free return for the online product within thirty days of purchase. So would you like me to the return process for you? It will take around four-five days. The choice will be on you. You can even get the shoes of your size or you can get the refund for the same. Yes yes Okay sure I'm initiating the return for you now. You will recieve an email. With instruction on how to return the item and a prepaid shipping label. Is there anything else I can assist you with? Yes, there are many offers going on one Okay so on a purchase of rupees two thousand and above You will get a sandal worth rupees five hundred free. This is the one offer. Second offer is on purchase of rupees seven thousand and above You will get a I guess it is a one second let me check. Yeah, it is a shoes worth rupees eight hundred will you will get it free. And on a puh~ Yes yes I'm telling you On a purchase of rupees ten thousand and above You will get a~ a vouchers Of Reliance trend worth rupees five thousand free. Okay you do you like to know about more offers on higher amount? You are welcome, Is there anything else which can I assist you with? Okay okay You are welcome. So, when would I send my representative for the pickup of the shoes? Which has been initiated for the return. Okay, so can you tell me your address for the pickup? Okay, any landmark? Okay, and any other landmark? Okay, so can you tell me how far it is from Mumbai? Okay, so how we can travel there? The representative will come from Thane. Okay fine, so at what time should I send my representative there? Okay fine, I will send it. Any other help which can I assist you with? Okay okay So I have initiated your refund. So Yeah, you will get an intimation call regarding it. You will get a call in two to three days. They are going to ask you about what do you need to do with that return do you want another pair of shoes or do you want a refund for this thing? So, what are you planning for? Okay, so you want a refund for your amount right? Okay fine, then you will get the proportionate amount as your refund. Okay is there anything else which I can assist you? Okay okay anything else? okay, you are welcome, have a nice day, thank you for calling Lotus helpline. Do give the feedback that will be received after this call. help you like it okay? Okay okay sure okay thank you. | Speaker-1 | Left | 605.09875 | English_India_4IR48OLc_FB08_CC_RetailandEcommerce_E01_SakshiAgarwal |
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